Specialist, Quality Assurance I (Lab)

Quest Diagnostics•Roanoke, VA

4d•Onsite

About The Position

Support and coordinate efforts that foster quality and ensure all pre-analytical, analytical, and post-analytical processes are consistent with company values and mission. This is an onsite position supporting Carilion Hospital locations, with travel up to 25%.

Requirements

Qualification as a General Laboratory Supervisor as defined by CLIA '88.
At least three years of employment in a laboratory setting.
Experience with Quality Assurance, statistical Quality Control, and laboratory regulations/accreditation requirements.
Strong interpersonal communication skills.
Strong writing and composition skills.
Understanding of clinical laboratory operations.
Ability to effect Quality Improvement through problem-solving skills and knowledge of quality tools.
Ability to manage change.
Organizational skills.
Project management skills.
Analytical skills.
Technical skills.
Computer skills.
Bachelor’s degree in chemical, physical, biological, or clinical laboratory science, or medical technology.
Certification qualifying the candidate as a General Laboratory Supervisor as defined by CLIA '88.
MT/MLS (Medical Technologist/Medical Laboratory Scientist) required.

Nice To Haves

Ability to function in a matrix organization.
Multitasking skills.
Demonstrated success in motivating team members to reach objectives.

Responsibilities

Support internal inspections of the business unit, associated laboratories, and specimen collection sites to ensure compliance with applicable federal, state, and local regulations, CAP accreditation requirements, and Quest Diagnostics standards.
Serve as a resource regarding CLIA '88 regulations and CAP accreditation standards.
Assist with enrollment and participation in proficiency testing for each test, including corrective action when necessary.
Assist in maintaining an instrument-to-instrument, method-to-method, and laboratory-to-laboratory comparison process.
Support and assist with monthly QA meetings and each department's comprehensive QI plan.
Assist in maintaining and monitoring QA-specific quality indicators.
Facilitate preparation, distribution, and review of the QA Manual.
Support the Corporate Quality Surveillance Program, Patient Results Distribution Program, Best Practice Team Initiative/Database Changes Verification Program, and other programs assigned by National Quality Assurance.
Assist with prompt and complete reporting of Reportable Quality Issues in compliance with the SOP.
Assist with complete tracking of revised reports in compliance with the SOP.
Perform other duties as assigned by the Technical Manager.