Quality Assurance Inspector

Phillip Jeffries•Fairfield, NJ

3d•Onsite

About The Position

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint. If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for Quality Assurance Inspector. In this role, you’ll be responsible for picking and packing our wallcovering with precision, reporting to the Quality Assurance Inspector Team Lead and based at our Fairfield, NJ location with the working shift Monday – Friday 8:30am-5:30pm

Requirements

A minimum of 2 years of experience within a warehouse setting
Demonstrate strong attention to detail and take pride in ensuring accuracy, consistency, and quality in their work
Ability to multitask effectively and shift prioritize quickly while remaining an organized
Strong written and verbal communication skills are required, as the role involves clear documentation and collaboration with cross‑functional teams
Comfort with general computer use and digital systems is expected, including the ability to accurately enter and maintain records

Nice To Haves

Forklift experience is a plus
Familiarity with NAV, CRM systems, Warehouse Management Systems (WMS), or UPS WorldShip is preferred but not required

Responsibilities

Inspect returned products in accordance with Quality Assurance standards and guidelines
Accurately document return details in CRM and NAV systems under the direction of the QA Supervisor
Prepare defective merchandise and return‑to‑sender items for review and follow‑up action
Assist with inbound, outbound, and digital inspections to ensure quality compliance
Complete inspection forms, tracking documents, and QA records accurately and on time
Support internal Customer Experience inspection requests and escalate issues or findings as needed
Maintain organization of master samples, including binders and shelving
File and track new master samples provided by Product Development

Benefits

Competitive hour rate starting at $19.25 an hour, based on your experience and technical expertise
Annual bonus opportunity to reward your performance
Cost of Living increases that honor your growth and commitment
Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
Comprehensive medical coverage with employee premiums as low as $40 per month
Coverage options for spouse, domestic partner, civil union partner, and family
Health Reimbursement Account (HRA) to offset medical expenses
Prescription, dental, and vision coverage to support whole-person wellness
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Employee Assistance Program that supports your mental, financial, and physical well-being
Pet insurance for your four-legged companions
16 paid personal days each year to relax, recharge, or travel
Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve
Additional paid time off during our annual company closure between Christmas and New Year’s
Earn extra paid time off by completing your annual wellness physical
Up to three paid days each year to give back through volunteer work
Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success
Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
Access to Working Advantage with discounts on travel, entertainment, and everyday purchases