Quality Assurance Coordinator - ADESA Houston

Carvana•Houston, TX

13d•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our industry is fun, fast-paced, and competitive. We are looking for great people to join us on our multi-year expansion, including investments in facilities, sales growth, and increasing inventory.

Requirements

Must be 18 years of age and have a valid driver’s license that meets the requirements.
Able to safely drive a variety of make/model/sizes of vehicles.
Proficiency with computer systems and applications.
Team player who can collaborate well with multiple departments, customers and vendors.
Strong customer service skills.
High degree of safety focus.
Proven ability to multitask while maintaining attention to detail.
Ability to work in a fast-paced environment.
Excellent verbal and written communication skills.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English.
Hiring is contingent on passing a complete background check.
This role is not eligible for visa sponsorship.

Nice To Haves

High School diploma or GED preferred.
Minimum of 1 year Detailing/Reconditioning experience preferred.

Responsibilities

Inspect the quality of work done by each team member, identify vehicle quality that does not meet company standards.
Communicate with team members in a positive and collaborative manner when quality does not meet standards.
Identify the strengths of detailers to effectively create their assignments within the detail process.
Ensure proper techniques and procedures are being implemented by team members.
Train team members on standard operating procedures for vehicle detail.
Assist on the detail line and perform final detail tasks as needed.
Maintain a professional appearance, orderly work environment and friendly disposition.
Assist with shop cleaning and basic equipment maintenance.
Maintain a clean and safe work environment.
Report all incidents to management immediately.
Properly log the vehicle information into the computer upon satisfactory completion of inspection.
Photograph and stage vehicles to ensure focused and clear pictures per standards.
Return customer’s vehicles in clean condition.
Run inventory reports for the detail shop.
Advise the designated Manager of all equipment breakdowns and required maintenance immediately.
Any other duties assigned by the designated manager.