Quality Assurance Coordinator

BME Fire Trucks•Boise, ID

13h•Onsite

About The Position

The Quality Assurance Coordinator is responsible for ensuring product quality throughout the manufacturing process, from production inspections to final customer acceptance. This role works closely with production teams, project managers, planning, inventory, and leadership to identify issues, drive corrective actions, develop quality standards, and support continuous improvement initiatives. The ideal candidate is detail-oriented, technically proficient, and committed to delivering a high-quality product while promoting a culture of quality throughout the organization.

Requirements

Experience in quality assurance, manufacturing, production, or a related technical environment.
Ability to read and interpret technical drawings, specifications, and manufacturing documentation.
Strong problem-solving, analytical, and organizational skills.
Proficiency with Microsoft Office and manufacturing-related systems required.

Nice To Haves

Experience with root cause analysis and corrective action processes preferred.

Responsibilities

Perform pre-shipment and in-process inspections using production documentation, specifications, drawings, and checklists.
Verify product compliance with company and customer requirements.
Identify, document, and communicate quality concerns.
Conduct follow-up inspections to confirm that corrective actions have been completed.
Coordinate resolution of customer inspection findings.
Work with production teams and project managers to prioritize repairs and corrective actions.
Verify completion of post-inspection changes and required deliverables.
Communicate unresolved issues and support post-shipment resolution efforts.
Process and track non-conforming material reports (NCMRs).
Assist with root cause investigations and corrective/preventive action plans.
Collaborate with planning, inventory, and production teams to ensure timely issue resolution and closure.
Review production hold points and milestone documentation.
Conduct audits, spot inspections, and checklist reviews.
Provide coaching, feedback, and follow-up to improve compliance and quality performance.
Assist in developing and maintaining quality standards for manufacturing processes.
Support improvements in efficiency, workmanship, cleanliness, and error prevention.
Analyze quality trends and recommend process improvements.
Participate in root cause analysis and continuous improvement initiatives.
Assist with development and maintenance of production checklists and quality documentation.
Collaborate with cross-functional teams to ensure procedures remain accurate and effective.
Support employee training related to quality standards and best practices.
Promote a culture of accountability, teamwork, and quality.
Support employee development and cross-training opportunities.
Help prioritize work activities and provide supervisor coverage when needed.
Serve as a technical resource for quality-related issues.