QUALITY ASSURANCE AUDITOR | MON-FRI

PCI Group Inc•Irving, TX
•$0 - $18

About The Position

The Quality Assurance Auditor Technician audits, inspects, and documents internal processes within PCI Group’s Inserting department. The role helps ensure that products meet quality and customer specifications and that output has no variations, defects, or missing components. It requires attention to detail, knowledge of quality assurance principles, and collaboration across teams to support continuous improvement. The position is overtime eligible and is scheduled Monday through Friday, 2:00 PM to 10:00 PM. It reports to the Quality Assurance Manager.

Requirements

  • High school diploma or GED.
  • Background in quality control or quality assurance.
  • Proficiency in reading and writing English and effective verbal and written communication skills.
  • Advanced proficiency in MS Office, particularly Word, Excel, and Outlook.
  • Experience writing reports and preparing professional correspondence.
  • Strong computer skills, including the ability to navigate production software, understand workflow processes, and accurately interpret job tickets.
  • Ability to stand and move for long hours.
  • Frequent hearing and talking are required.
  • May be required to lift up to 40 pounds.

Nice To Haves

  • Vocational or technical school diploma or certificate in a related field.

Responsibilities

  • Perform audits and visual inspections to ensure printed and inserted materials meet quality and customer specifications.
  • Review job tickets and verify materials, taglines, and sequence numbers for accuracy.
  • Respond to machine quality lights for live divert checks and approve first pieces before full production.
  • Stop production and document quality defects, such as blurry print, missing inserts, or damaged materials.
  • Tag non-conforming products with red HOLD forms and notify appropriate personnel for segregation and review.
  • Complete and follow up on Corrective Action Reports (CARS) and assist with internal and external audit readiness.
  • Verify and accurately record hand-stuff and damage values on QA sheets.
  • Track and report diverted packages on Reconciliation Reports.
  • Report quality issues, discrepancies, or procedural gaps to the Quality Assurance Manager or other management.
  • Perform additional duties and responsibilities as directed by the Quality Assurance Manager.
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