Quality Assurance Auditor

Commute Air•Albany, NY

About The Position

The Quality Assurance Auditor performs audits required by Federal Aviation Regulations (FAR) 121.373 and supports CommuteAir’s Continuing Analysis and Surveillance program (CASS). The auditor can schedule and perform audits according to the audit schedule, request evidence during audits or investigations, and approve the closure of findings after reviewing and accepting corrective actions. The role monitors operations for compliance with applicable Federal Aviation Regulations and company policies and procedures. It includes planning, performing, following up on, and closing internal, external, and special audits; maintaining audit records and trend programs; preparing reports; and tracking findings and corrective actions. The auditor may also conduct independent evaluations in response to trends or concerns, investigate accidents and incidents at the request of the Quality Assurance Manager, and provide training in auditing, investigation, safety, and quality concepts and techniques. The auditor may perform tasks for which they are licensed, trained, authorized, or delegated; conduct audits for which they hold the required certification and QA Manager authorization; recommend changes to the Maintenance Program Manual; conduct company fact-finding investigations; and provide position-related training. Regular attendance is essential. Other duties may be assigned. The position requires travel of up to 80%, including air travel and potentially long-distance driving. Work may take place indoors and outdoors, including in inclement weather, extreme temperatures, and loud environments. Personal protective equipment may be required. The role involves physical activity including moving about on foot, working in small spaces, and occasionally climbing ladders and stairs. CommuteAir provides reasonable accommodations to qualified individuals with disabilities in accordance with the ADA and applicable laws.

Requirements

Hold a valid state-issued driver's license.
Be able to travel internationally without restrictions.
Be able to travel up to 80%, including by air and driving long distances if needed.
Work independently with little oversight and manage multiple assignments at once.
Have knowledge of system analysis and quality improvement techniques.
Have satisfactory knowledge of computer systems, applications, office equipment, and other technologies.
Be able to work in various environments, including outdoors during inclement weather.
Be able to climb ladders and use safety equipment.
Have contract negotiation skills.
Have advanced Microsoft Office Suite skills and the ability to learn proprietary systems quickly.
Be organized and able to multitask and manage competing priorities.
Be able to read, speak, and understand English.
Be legally authorized to work in the USA.
Meet the stated physical requirements: exert up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds consistently; move about on foot regularly; reach, bend, crouch, kneel, work in small spaces, and occasionally climb ladders and stairs.
Meet the stated visual acuity requirements for work involving data and figures, computer use, extensive reading, visual inspection, small parts, measuring devices, and assembly or fabrication.
Be able to work indoors and outdoors, occasionally in extreme temperatures and at times in loud or noisy environments; use PPE when required.

Nice To Haves

Current Mechanic Certificate with airframe and powerplant (A&P) rating (preferred).
Three years of aviation QA/QC experience (preferred).
Acceptable knowledge of Federal Aviation Regulations, company manuals and procedures, and the Continuing Analysis and Surveillance System.
C.A.S.E. Level III certification or Level II candidacy is required for the applicable C.A.S.E. audit assignment.

Responsibilities

Monitor daily operations for compliance with applicable Federal Aviation Regulations and company policies and procedures.
Review audit schedules and initiate, plan, perform, follow up on, and close internal, external, and special audits.
Schedule, perform, follow up on, and close audits of on-site maintenance providers (with additional authorization), mail-out contract maintenance providers, C.A.S.E. providers, distributors and suppliers, fuel providers and fuel storage vendors, internal company operations supporting the CAMP, and special audit subjects.
Maintain the audit database and trending programs.
Prepare comprehensive evaluation and audit reports.
Document, track, and trend findings and corrective actions.
Perform special evaluations in response to identified trends or concerns, including independent analysis and development of solutions for management review.
Investigate accidents, incidents, and other matters at the request of the Quality Assurance Manager.
Conduct training in auditing, investigation, safety, and quality concepts and techniques, and train other team members as outlined in the MTT.
Request evidence during audits or investigations and approve closure of findings after reviewing and accepting corrective actions.
Recommend maintenance and program changes to the Maintenance Program Manual.
Conduct fact-finding investigations on behalf of the company and position-related training.
Perform tasks and audits for which appropriately licensed, trained, certified, authorized, or delegated.
Maintain regular attendance and perform other duties as assigned.