Quality Assurance and Risk Manager

SAIC•Chantilly, VA

13h

About The Position

SAIC is seeking an experienced Quality Assurance & Risk Management Lead to oversee and enhance quality processes for complex software deployments. The ideal candidate will bring deep expertise in Quality Management Systems, risk oversight, and continuous process improvement initiatives.

Requirements

Deep expertise in Quality Management Systems
Risk oversight
Continuous process improvement initiatives

Responsibilities

Ensure consistent adherence to the program’s Quality Management System.
Lead the development, maintenance, and tracking of the Risk Management Framework; facilitate Risk Review Boards and brief government leadership on mitigation activities.
Partner with internal and external stakeholders to plan and lead Lean Six Sigma Structured Improvement Activities (SIAs).
Collaborate with customer and CMCC leadership to drive continual enhancement of operational workflows.
Facilitate and support ongoing improvements to procedures and processes.
Identify and guide process improvement efforts, enabling crossfunctional teams to evaluate and implement technology or workflow enhancements.
Assess areas of potential improvement and work with program teams to refine and mature opportunities.
Develop workflows, operating procedures, and work instructions that support enterprise-wide execution, automation, reporting, and proactive performance assessment.
Ensure product development and service delivery processes consistently meet customer expectations.
Lead discussions and conduct trend analysis to identify performance patterns and predictive behaviors.
Establish and maintain mechanisms for monitoring performance metrics.
Work with service delivery teams to refine measurements and lead working groups in defining mission-oriented KPIs.
Update, implement, and maintain Quality Control Plans.
Monitor process compliance, track corrective actions, and ensure timely closure.
Support development sprints and ensure test activities are executed according to plan.
Review process outputs and conduct internal audits to confirm compliance.
Define audit approaches, establish thresholds, and analyze audit results.
Document nonconformities and requirement escapes, perform root cause analyses, and drive corrective and preventive actions to completion.
Integrate closely with the program team to implement and execute the quality management system.
Support quality-related activities across the program and maintain visibility of quality action items through resolution.
Identify and communicate project quality risks to program leadership.
Contribute to the Risk and Opportunity Register and Lessons Learned Register.