Manager, Operational Risk Quality Assurance and Methodology

Royal Bank of Canada • Toronto, ON

1d • Onsite

About The Position

You will act as the first line of defense for operational risk, responsible for assisting PB &CB business and functions in identifying and mitigating operational risk. You will monitor adherence of PB &CB’s ORM practices with enterprise ORM program requirements. You will provide PB & CB leaders with advice and subject matter expertise regarding operational risk management in support of effective operational risks management and mitigation. You will support ORM Governance team and work as a back-up for other team members when needed.

Requirements

• 5+ years in the financial services industry experience
• Knowledge of Canadian Banking products, processes, and organization
• Professional oral, written and presentation skills
• Good impact and influence skills, ability to work with a risk and control mindset and apply a risk-based approach
• Passion for problem-solving, strong analytical and research skills, a proactive and inquisitive nature, and ability to challenge current practices while leveraging AI to drive innovation and efficiency
• Proficiency in MS Office Excel, Visio, Word, PowerPoint, and Access
• University degree

Nice To Haves

• Operational Risk background

Responsibilities

• Support the development of PB &CB’s Operational Risk Management methodology documents and maintain the methodology documents on PPL, ensuring they are up to date
• Produce quality assurance reports to monitor adherence of PB&CB’s ORM practices with enterprise program requirements leveraging RBC AI tools
• Support the review with Operational Risk directors for PB &CB business units to ensure OR programs are executed in compliance with requirements
• Coordinate the collection of required ORM materials during internal audit and regulatory exams
• Facilitate the preparation of external event reports with Operational Risk directors as meeting materials for the monthly Group Risk Management (GRM) and Operational Risk meeting
• Organize governance meetings and coordinate with meeting presenters to collect pre-mail materials
• Collaborate with IT team and perform UATs for various change initiatives to risk triage tools in line with updates to enterprise standards, operational risk policies and procedures
• Back up Manager Operational Risk Reporting in the team to support risk reporting deliverables

Benefits

• A comprehensive Total Rewards Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager