Manager, Operational Risk Quality Assurance and Methodology
RBC•Toronto, ON
•Onsite
About The Position
This role acts as the first line of defense for operational risk, assisting PB & CB business and functions in identifying and mitigating operational risk. The position monitors adherence of PB & CB’s ORM practices with enterprise ORM program requirements and provides leaders with advice and subject matter expertise regarding operational risk management. The role also supports the ORM Governance team and acts as a backup for other team members when needed.
Requirements
- 5+ years in the financial services industry experience
- Knowledge of Canadian Banking products, processes, and organization
- Professional oral, written and presentation skills
- Good impact and influence skills, ability to work with a risk and control mindset and apply a risk-based approach
- Passion for problem-solving, strong analytical and research skills, a proactive and inquisitive nature, and ability to challenge current practices while leveraging AI to drive innovation and efficiency
- Proficiency in MS Office Excel, Visio, Word, PowerPoint, and Access
- University degree
Nice To Haves
- Operational Risk background
Responsibilities
- Support the development of PB &CB’s Operational Risk Management methodology documents and maintain the methodology documents on PPL, ensuring they are up to date
- Produce quality assurance reports to monitor adherence of PB&CB’s ORM practices with enterprise program requirements leveraging RBC AI tools
- Support the review with Operational Risk directors for PB & CB business units to ensure OR programs are executed in compliance with requirements
- Coordinate the collection of required ORM materials during internal audit and regulatory exams
- Facilitate the preparation of external event reports with Operational Risk directors as meeting materials for the monthly Group Risk Management (GRM) and Operational Risk meeting
- Organize governance meetings and coordinate with meeting presenters to collect pre-mail materials
- Collaborate with IT team and perform UATs for various change initiatives to risk triage tools in line with updates to enterprise standards, operational risk policies and procedures
- Back up Manager Operational Risk Reporting in the team to support risk reporting deliverables
Benefits
- A comprehensive Total Rewards Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
