Quality and Continuous Improvement Supervisor
About The Position
The Quality Assurance and Continuous Improvement Supervisor works on-site with the Marietta team. The role leads plant quality systems and performance, including quality goals, audits, product and process conformance, supplier performance, corrective actions, ISO 9001 certification support, and quality controls for purchased and manufactured materials and products. It also supports new product development, process control planning, vendor reviews and audits, and development of work instructions. The position drives continuous improvement through kaizen events and lean initiatives, workplace audits, value stream analysis, data analysis, project management, and implementation of process improvements. The supervisor collaborates with Value Stream Engineers on standard work, improvements, and training; prepares accurate reports and presentations; and supports compliance with plant environmental, health, and safety policies and applicable environmental and OSHA requirements. The role also recommends department organization, operating expenses, capital needs, long-range plans, and budgets, and operates within the approved budget.
Requirements
- Four-year college degree in Quality, Engineering, or a related technical field.
- At least 5 years of related quality leadership experience.
- Certified Quality Engineer (ASQ) or equivalent.
- At least 3 years of related continuous improvement experience.
- PC knowledge and computer literacy.
- Familiarity with a manufacturing environment.
- Knowledge of the quality function, lean manufacturing (TPS), and ISO requirements.
- Ability to work independently, assign work, and complete assignments independently.
- Good interpersonal skills.
- Good organizational skills.
- Excellent verbal and written communication skills.
- Familiarity with inspection procedures.
- Understanding of and support for company policies and procedures.
Nice To Haves
- Lean / Six Sigma certification.
Responsibilities
- Measure and maintain plant quality performance metrics covering quality costs, customer returns and complaints, product conformance, and manufacturing and supplier performance; establish goals and take action when goals are exceeded.
- Define and maintain the plant's quality control system, policies, and procedures; assess adherence across functions and make changes to improve effectiveness.
- Conduct audits of the plant quality assurance system, including records, procedures, and personnel performance.
- Develop product quality and reliability requirements, quality characteristics, control points, inspection methods, records, and feedback for purchased and manufactured materials, parts, and products.
- Evaluate and control product and process quality through inspections, nonconforming-material disposition, corrective-action identification, and assurance of gage and measuring/test equipment accuracy.
- Recommend department organization, expenses, capital, long-range plans, and budget needs, and operate the department within its approved budget.
- Support the ISO 9001 certification program, participate in internal audits, assist with registrar recertification visits, and develop and maintain work instructions to ISO requirements.
- Assist with supplier performance reviews, document floor complaints, issue NCMRs and CARs as needed, follow up on corrective actions, and audit key vendors as necessary.
- Participate in new product development and PLMT meetings; research new processes as directed.
- Collaborate with Value Stream Engineers on standard work development, improvements, and training.
- Develop Cpk and process control plans for new products; prepare FMEA and PPAP documents when required.
- Comply with plant environmental, health, and safety policies and environmental and OSHA regulatory requirements.
- Facilitate kaizen events and lean initiatives, including 5S, one-piece flow, standardized work, and Kanban.
- Perform workplace audits and streamline processes within the area of responsibility.
- Use value stream analysis, project management, data collection and analysis, and process-improvement implementation to drive change.
- Create work instructions, reports, and presentations using accurate data to support continuous improvement.
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Vision insurance
- Disability benefits
- 401(k)
- Employee Stock Purchase Plan
- Paid time off, including vacation, holidays, and personal days
- Tuition reimbursement
- Wellness program
- Discounts on Stanley Black & Decker tools and products and partner programs
- Learning resources, including a digital learning portal, Lean Academy, and online university
- Career development opportunities across multiple career paths
- Volunteerism and giving-back opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
