About The Position

The Quality & Continuous Improvement Engineer implements and monitors plant-wide quality systems as part of Amcor’s Quality Team. The role supports food safety and quality compliance, product and process validation, data analysis, corrective and preventive actions, customer complaint investigations, audits, and continuous improvement initiatives. The engineer works with employees, customers, and site management to improve product quality and operational performance, reduce Total Incident Costs, and support EBITDA objectives. The role also promotes and enforces plant safety rules, GMP policies, ISO standards, SQF requirements, and Quality Management System procedures. It supports workplace organization and 5S initiatives, and may assist during emergencies and perform other assigned duties or projects. Travel is required as needed, and the schedule must be flexible.

Requirements

  • Bachelor’s degree in Quality, Engineering, or a related field, or an equivalent combination of training and relevant work experience.
  • Three years of experience in Quality.
  • Understanding of Quality programs, Six Sigma, and audit procedures for ISO, SQF, and HACCP.
  • Working knowledge of customer audits, product line, and requirements.
  • Ability to identify and prioritize major areas of opportunity and take appropriate actions.
  • Proficient computer skills.
  • Strong verbal and written communication skills.
  • Ability to handle confidential information.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Ability to work a flexible schedule.
  • Travel as needed.
  • Safety-driven mindset with proactive risk-reduction behavior.
  • Detail-oriented and committed to quality and compliance.
  • Effective communicator who maintains strong working relationships.
  • Calm, decisive, and effective during emergencies.
  • Reliable, accountable, and consistent in expectations and follow-through.
  • Wear required PPE: hearing protection, safety glasses (prescription if required), steel-toed shoes, hairnet, and beard net.
  • Ability to arrange things or actions in an order or pattern according to specified rules.
  • Near vision to see details within a few feet and distinguish slight variations in color.
  • Ability to bend, stretch, twist, or reach with the body, arms, and/or legs.
  • Ability to make fast, simple, repeated movements with the fingers, hands, and wrists.
  • Ability to coordinate multiple limbs to climb stairs and ladders.
  • Ability to repeatedly lift 35 pounds overhead to a total height of six feet.
  • Ability to walk and/or stand for eight hours per day.

Responsibilities

  • Serve as backup SQF Practitioner for Food Safety and ISO Management Representative.
  • Act as HACCP Team backup and support monthly audits and food safety compliance activities.
  • Assist the Quality Manager in maintaining compliance with GMP, SQF requirements, food safety regulations, and quality management systems.
  • Participate in GMP, SQF, and quality system initiatives.
  • Identify, document, investigate, and resolve product, process, and quality system issues to prevent nonconforming products from being shipped.
  • Initiate and support corrective and preventive actions (CAPA) to eliminate nonconformities and reduce recurrence risk.
  • Develop, execute, and document protocols for process, product, and test method validation activities.
  • Evaluate and implement measurement techniques and quality tools to improve process repeatability, reproducibility, and product quality.
  • Analyze quality and production data and present findings to site management to identify improvement opportunities, focus areas, and performance trends.
  • Facilitate statistical analysis and continuous improvement projects using SPC, CpK analysis, defect and complaint trending, and machine capability studies.
  • Assist with administration and functionality of SPC data collection systems and automated quality measurement equipment.
  • Engage employees in problem-solving, root cause analysis, and risk assessments to improve product quality and operational performance.
  • Lead or assist with customer complaint investigations and verify corrective actions.
  • Recommend, implement, and verify the effectiveness of continuous improvement initiatives for products, processes, and quality systems.
  • Improve plant processes and quality procedures while reducing Total Incident Costs and supporting EBITDA objectives.
  • Collaborate with customers to understand quality expectations and support future projects and initiatives.
  • Serve as an internal audit team member and support audit preparation, execution, and follow-up as needed.
  • Promote and enforce plant safety rules, GMP policies, ISO standards, SQF requirements, and Quality Management System procedures.
  • Assist with emergency situations and provide directions to team members when necessary.
  • Support and participate in 5S initiatives and workplace organization projects.
  • Follow departmental procedures, policies, and directives.
  • Perform other duties and special projects as assigned.

Benefits

  • Medical, dental, and vision plans.
  • Flexible time off, starting at 80 paid hours per year for full-time salaried employees.
  • Company-paid holidays, starting at eight days per year and varying by location.
  • Wellbeing program and Employee Assistance Program.
  • Health Savings Account and Flexible Spending Account.
  • Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
  • Paid parental leave.
  • Retirement Savings Plan with company match.
  • Tuition reimbursement, subject to approval.
  • Discretionary annual bonus program, with initial eligibility dependent on hire date.
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