Quality and Continuous Improvement Supervisor

Stanley Black & Decker • Marietta, GA

1d • Onsite

About The Position

The Quality Assurance and Continuous Improvement Supervisor is an on-site role in Marietta, Georgia. The supervisor oversees plant quality performance and continuous improvement, establishing quality goals, maintaining quality systems and procedures, auditing adherence, and taking action when performance goals are exceeded. The role supports product quality and reliability, supplier and manufacturing performance, inspection and nonconformance controls, and the accuracy of measurement and test equipment.

The position supports the plant’s ISO 9001 certification program, including internal audits, recertification visits, work instructions, supplier reviews, vendor audits, and corrective actions. It also participates in new product development, develops process control plans and Cpk measures, and collaborates with engineering on standard work and training. The supervisor facilitates kaizen and lean initiatives, conducts workplace audits, analyzes data and processes, and develops instructions, reports, and presentations to drive improvement. The role also requires compliance with plant environmental, health and safety policies and applicable environmental and OSHA requirements.

Requirements

• Four-year college degree in Quality, Engineering, or a related technical field.
• At least 5 years of related quality leadership experience.
• Certified Quality Engineer (ASQ) or equivalent.
• At least 3 years of related continuous improvement experience.
• PC knowledge and computer literacy.
• Familiarity with a manufacturing environment.
• Knowledge of the quality function, lean manufacturing (TPS), and ISO requirements.
• Ability to work independently, assign work, and complete assignments independently.
• Good interpersonal skills.
• Good organizational skills.
• Excellent verbal and written communication skills.
• Familiarity with inspection procedures.
• Understanding of and support for company policies and procedures.

Nice To Haves

• Lean / Six Sigma certification.

Responsibilities

• Establish and maintain measures of plant quality performance, including quality costs, customer returns and complaints, product conformance, and manufacturing and supplier performance.
• Establish quality performance goals, report when goals are exceeded, and take appropriate action.
• Define and maintain plant quality systems, policies, and procedures; determine adherence across functions and make changes to improve effectiveness.
• Conduct audits of the Plant Quality Assurance system, including records, procedures, and personnel performance.
• Provide for development of product quality and reliability, defining product quality characteristics, control points, inspection methods, records, and feedback for purchased and manufactured materials, parts, and products.
• Evaluate and control product and process quality through inspections, nonconforming-material disposition, corrective-action identification, and assurance of gage and test-equipment accuracy.
• Recommend department organization, expenses, capital, long-range plans, and budget needs, and operate within the approved budget.
• Support the ISO 9001 certification program, participate in internal audits, assist with recertification visits, and develop and maintain work instructions to ISO requirements.
• Assist with supplier performance reviews, document floor complaints, issue nonconformance reports and corrective action requests as needed, and follow up on corrective actions.
• Audit key vendors as necessary.
• Participate in new product development and attend PLMT meetings; research new processes as directed.
• Collaborate with Value Stream Engineers on standard work development, improvements, and training.
• Develop Cpk and process control plans for new products; prepare FMEA and PPAP documents when needed.
• Comply with plant environmental, health, and safety policies and environmental and OSHA regulatory requirements.
• Facilitate kaizen events and lean initiatives, including 5S, one-piece flow, standardized work, and Kanban.
• Perform workplace audits and streamline processes within the area of responsibility.
• Use value stream analysis, project management, data collection and analysis, and process-improvement implementation to drive change.
• Create work instructions, reports, and presentations using accurate data to support continuous improvement.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Vision insurance
• Disability benefits
• 401(k)
• Employee Stock Purchase Plan
• Paid time off, including vacation, holidays, and personal days
• Tuition reimbursement
• Wellness program
• Discounts on Stanley Black & Decker tools and products, and partner programs
• Learning and development resources, including the Lean Academy and online university
• Volunteerism and community-giving opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager