Quality Assurance Analyst Senior

Global Payments Inc.•Cincinnati, OH

1d•Hybrid

About The Position

This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or valid Green Card Holder. This position is hybrid 3 days per week in the following office locations: Denver (CO), Atlanta (GA) and Cincinnati (OH). Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Quality Assurance Analyst to join our ever evolving Payrix team and help shape the future of global commerce.

Requirements

5+ years of software quality assurance/testing experience, with demonstrated experience owning testing for complex, integrated applications in an Agile environment.
Strong hands-on experience with test automation using Playwright with JavaScript/TypeScript, including UI and API automation, framework maintenance, debugging, and CI/CD integration.
Strong understanding of QA methodologies and processes, including test strategy, risk-based testing, regression testing, defect management, root-cause analysis, and release readiness.
Hands-on experience testing REST APIs, backend services, databases, and system integrations, with the ability to validate end-to-end data and transaction flows.
Experience within the payments/fintech industry, with practical knowledge of credit/debit card processing and the payment lifecycle, including authorization, capture, settlement, refunds, chargebacks/declines, and transaction processing.

Nice To Haves

Experience with payment gateways, processors/acquirers, merchant processing, tokenization, recurring payments, or alternative/digital payment methods.
Familiarity with payment-industry concepts and standards such as PCI DSS, EMV, 3-D Secure, ISO 8583, card networks, and payment security concepts.
Experience with QA/test-management and engineering tools such as Jira, Xray/Zephyr, Git, Jenkins or other CI/CD platforms, plus experience improving automation and quality metrics.

Responsibilities

Own end-to-end QA activities across the software development lifecycle, including test strategy, test planning, risk/impact analysis, functional, integration, regression, API, and release validation.
Design, develop, and maintain automated test suites using Playwright, with a focus on scalable, reliable, and reusable automation integrated into CI/CD pipelines.
Validate payment processing workflows, including transaction authorization, capture, settlement, refunds, voids, declines, and exception scenarios across integrated systems.
Partner closely with Product, Engineering, Automation, and other QA teams to identify quality risks early, establish appropriate test coverage, and ensure acceptance criteria and requirements are testable.
Drive continuous improvement of QA practices by analyzing defects, identifying coverage gaps and improving regression effectiveness, automation coverage, and overall release quality.