Quality Assurance Analyst - Advanced

Novalink Solutions LLC•West Columbia, SC

About The Position

The South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid Agency for South Carolina. The Medicaid Management Information System (MMIS) Replacement and Member Management Replacement Systems projects are the largest Information Technology projects the State will undergo in collaboration with the SCDHHS Project Management Office (PMO). The PMO is responsible for staffing all SCDHHS projects as well as establishing and monitoring IT related governance and standards, which are followed by all enterprise project teams. This position is a new role due to increased workload and is for a Quality Assurance resource on the Systems Applications Integration and Development team. The role serves as a system testing specialist on SC DHHS enrollment and eligibility systems, including document management and workflows. The analyst will also serve as a technical resource for agency projects regarding Medicaid enrollment, eligibility, and claims processing and their related sub-systems, using their expertise to evaluate proposed and implemented solutions and recommend improvements.

Requirements

5+ years’ experience in Quality Assurance & Quality Control.
5+ years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems.
3+ years’ experience in Sahi Pro/Selenium Automation Framework.
Design and Develop Test Automation Scripts using Test Automation Guidelines.
Working knowledge of ONE of the following: Spice, TPI, TMMI, CMMI OPF, OPD and PPQA process areas.
Direct hands on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.
Experience with test design tools like PICT or equivalent orthogonal based tools.
Superb written and oral communications skills, including the ability to write requirements and Use Cases. Very Strong proficiency in English is required.

Nice To Haves

5+ years large enterprise or e-business systems experience.
3 years Medicaid or healthcare experience; Deep knowledge of healthcare operations (preferably Medicaid), business processes.
Experience with X.12 Standards and HIPPA EDI Transactions.
Proficient in Atlassian tool suite including JIRA and Confluence.
Prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery.

Responsibilities

Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.
Design and support user interface testing application and regression testing software.
Test software applications for reliability and stability.
Implement testing programs to perform quality assurance on technical applications including negative testing and usability.
Perform Smoke test, System Integration Test and End to End test on various systems/Applications.
Proactively identify issues and action items leading to possible solutions by planned due date or report impediments to finding a timely solution and coordinate with leadership and technical resources at all levels.
Participate in projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization.
Define, implement, and evangelize best practices, processes, and policies which are established internally and by applying industry best practices.
Ensure projects adhere to software testing governance policies, best practices and guidelines and recommend improvements.
Maintain database with product defects, user reviews, survey information and functional improvements.
Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency.
Advise on best practices regarding industry standards. Maintain issues in defect database and participate in collaborative efforts to resolve and coordinate with leadership and technical resources at all levels.
Perform reviews, walkthroughs, or inspections and adhere to established governance standards.
Provide oversight/approval of vendor unit/system integrated test plans and test results.
Provide guidance on the preparation/review of test plans.
Provide guidance on the preparation/review of test scripts/scenarios.
Preparation/review of test reports.
Check progress against targets, report as necessary and take action to resolve exceptions.
Collaborate with internal stakeholders and technicians at all levels; document feedback and reports of testing outcomes to management. Work with architects, technicians, and management on project testing and complete assigned tasks in a timely fashion.
Document and support development of test scenarios/cases and the execution of testing activities.
Communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams.