Quality Assurance Analyst

Renovo Financial•Chicago, IL

21h

About The Position

The Quality Assurance Analyst will be responsible for reviewing and auditing investor loan packages and processes to ensure compliance with investor standards, internal policies and quality benchmarks. This role will assist the AVP, Fulfillment Quality in all related TPR activities. Ultimately, this will further improve / underline company optics as a strong loan originator / seller and will be crucial in Renovo’s internal efforts to maximize capital strategies (including, but not limited to, securitization).

Requirements

Minimum of 2 years of experience in quality assurance or auditing in the mortgage lending industry
In-depth knowledge of business purpose lending including real estate documents and loan processes
Prior experience in identifying operational inefficiencies and recommending solutions
Strong attention to detail and accuracy in reviewing loan files and documents
Analytical mindset with the ability to identify trends, patterns and areas for improvement
Excellent verbal and written communication skills for interacting with team members. This requires the ability to be persistent, concise and non-confrontational when reviewing other’s work
Strong problem-solving abilities, with a proactive approach to issue resolution
Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
Proficient in Microsoft Office (Excel, Word, Outlook) with advanced excel experience preferred
Knowledge of mortgage software tools, such as Salesforce

Nice To Haves

Bachelor’s degree in business, Finance, or a related field (preferred) or equivalent experience in mortgage lending or quality assurance

Responsibilities

Conduct comprehensive reviews of loan files throughout the life of the loan, including applications, credit reports, underwriting and closing documents to ensure they meet company and investor standards
Document any discrepancies found during audits and communicate findings to relevant departments to resolve issues
Review and recognize the different TPR requirements for each investor that Renovo lends with
Upload Final Investor packages to the TPR portal within 5 business days of closing date
Assist AVP, Fulfillment Quality with monthly quality performance reviews for POD members
Coordinate with Renovo’s external third-party vendors (AMC) on a weekly or bi-weekly basis to discuss exception pool statuses
Maintain exception clearing frequency in line with the weekly trade process
Respond/Upload documents to remedy exception items in TPR portal
Daily Data exports to sort/monitor existing and new exceptions
Distribute outstanding exception lists to responsible production team members
Maintain consistent contact & regular follow-up with production team members over outstanding exceptions
Clear any / all ancillary exception items possible without team member involvement
Bring Renovo’s values to life through your actions, choices, and commitment to a shared purpose
All other duties as assigned