State Division Administrator 17 - Quality and Performance Director

State of Michigan • To Be Determined - TBD, MI

3d

About The Position

The Quality and Performance Director serves as Director of the Quality and Performance Division for the Unemployment Insurance Agency (UIA). The Director plans, organizes, directs, and controls the Agency’s federal quality, compliance, performance, data validation, and reporting functions. The role establishes current and long-range plans, policies, procedures, performance expectations, and improvement strategies to ensure the UIA effectively measures, monitors, and evaluates compliance with federal requirements and program performance standards.

The Division has two primary organizational areas: Compliance, which administers and coordinates federal Unemployment Insurance quality and performance programs and aligns them with U.S. Department of Labor requirements and expectations; and Data Analysis and Reporting, which ensures the accuracy, integrity, and timeliness of federal UI reporting and supports data-driven decision-making across the Agency.

The work location will be Lansing or Detroit, depending on the selected candidate. A remote or hybrid schedule may be possible based on performance and operational need, but all work must be performed in Michigan. Candidates residing outside Michigan must relocate to Michigan. The position’s salary is entirely federally funded.

Requirements

• Meet at least one of the stated qualification pathways: high school completion and at least five years of professional experience, including at least two years as a professional manager or program/staff specialist in the State of Michigan classified service; qualifying safety and regulatory or law enforcement experience at the specified levels as a substitute for education and experience; or a bachelor's degree or higher in any major and at least two years of experience as a professional manager or program/staff specialist, or equivalent experience.
• Attach a cover letter, detailed resume, and official college transcript(s) to the application.
• Applicants with foreign college or university degrees must provide an evaluation or conversion to U.S. educational equivalents unless the degree is recognized by CHEA.
• Newly hired state employees must submit to and pass a pre-employment drug test.
• Work must be performed in Michigan; candidates residing outside Michigan must relocate to Michigan.

Responsibilities

• Plan, organize, direct, and control the Agency’s federal quality, compliance, performance, data validation, and reporting functions.
• Establish current and long-range plans, policies, procedures, performance expectations, and improvement strategies.
• Ensure the UIA effectively measures, monitors, and evaluates compliance with federal requirements and program performance standards.
• Oversee administration and coordination of federal Unemployment Insurance quality and performance programs and ensure alignment with U.S. Department of Labor requirements and expectations.
• Ensure the accuracy, integrity, and timeliness of federal UI reporting.
• Support data-driven decision-making across the Agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED