Quality Analyst (Onsite)

RTX•Bridgeport, WV

1d•$68,900 - $131,100•Onsite

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. As a Quality Analyst, you will play a key role in improving quality, reliability, and continuous improvement across our engine programs. This is more than a traditional quality role—you’ll have the opportunity to identify the systemic issues driving Cost of Poor Quality (COPQ), lead meaningful Root Cause and Corrective Action (RCCA) efforts, and influence improvements across the shop and multiple engine models. You will also conduct internal audits to ensure robust processes and compliance. You’ll work closely with Operations, Engineering, and Quality leadership to turn data and shop floor insights into sustainable solutions, while also supporting Entry Into Service (EIS) activities and internal auditing. If you’re energized by solving complex problems, challenging the status quo, and seeing your work translate into measurable improvements in safety, reliability, cost, and customer satisfaction, this is an opportunity to make a lasting impact at our Bridgeport, WV engine center.

Requirements

A Bachelor’s Degree and a minimum of 2 years of experience in quality assurance (QA), continuous improvement, aircraft maintenance, or similar related role, OR an Associate’s Degree and a minimum of 4 years of prior relevant experience, OR, in lieu of a degree, a High School diploma and a minimum of 6 years of prior relevant experience.
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

Quality assurance experience in the aerospace industry
Previous experience supporting internal audits and conducting RCCAs.
Previous experience implementing continuous improvement initiatives in a regulated environment (ACE, Lean Six Sigma, CORE, etc.)
Proven experience implementing process improvements using data driven decision making across multiple business functions (operations, engineering, quality, etc.)

Responsibilities

Drive Cost of Poor Quality (COPQ) reduction across the shop by identifying trends, investigating quality escapes and recurring issues, and developing sustainable solutions.
Identify and eliminate systemic quality issues that contribute to COPQ across the entire shop and multiple engine models, moving beyond individual defects to address root causes and prevent recurrence.
Lead and facilitate Root Cause and Corrective Action (RCCA) activities, ensuring problems are thoroughly investigated, corrective actions are effective, and solutions are sustained over time.
Coach and mentor supervisors and shop leadership on RCCA methodologies, building organizational capability and empowering teams to effectively solve quality problems at the source.
Partner closely with supervisors, technicians, engineering, operations, and other key stakeholders to understand challenges on the shop floor, build trust, and drive collaborative quality improvements.
Strengthen relationships with key stakeholders by serving as a hands-on quality partner and connecting shop-floor insights with data-driven quality strategies.
Analyze quality data and trends to identify opportunities for proactive intervention and prioritize the issues with the greatest impact to quality, cost, delivery, and customer satisfaction.
Facilitate Entry Into Service (EIS) activities to ensure all shop requirements are identified and met to begin MRO of a new engine model.
Conduct internal audits to evaluate process adherence, identify opportunities for improvement, and help ensure robust and effective quality processes throughout the MRO operation.
Track the effectiveness of corrective actions and continuous improvement efforts, ensuring improvements deliver measurable and sustainable reductions in COPQ.
Promote a culture of continuous improvement and quality ownership throughout the shop by engaging employees at all levels and helping teams proactively identify and address sources of variation and waste.
Influence quality performance across the full operation, balancing immediate problem resolution with long-term strategies that improve processes across engine models and shop functions.