Quality Analyst 1099

Nava PBC
Remote

About The Position

The Quality Analyst is responsible for ensuring the accuracy, accessibility, and usability of digital products that support a state program. You will be responsible for executing thorough manual testing of web applications to ensure they meet functional requirements and real-world user needs. You will support complex testing efforts, collaborate across multiple project scrum teams, and may lead small- to mid-scale QA efforts with some guidance from senior staff.

Requirements

  • 1+ years of experience conducting manual testing of software products
  • Understanding of QA methodologies including manual, automated, integration, and performance testing
  • Strong analytical skills in problem solving, test planning, and risk evaluation
  • Excellent communication skills—written, verbal, and interpersonal
  • Ability to work independently, multitask, and adjust to changing project needs
  • Strong documentation and test planning abilities
  • High level of attention to detail
  • Legal authorization to work in the United States
  • Ability to meet any other requirements for government contracts for which candidates are hired
  • Work authorization that doesn’t require visa sponsorship, now or in the future
  • May be subject to a government background check or security clearance, depending on the contract
  • This role requires you to work from the contiguous United States.

Nice To Haves

  • Experience testing mobile-friendly interfaces
  • Experience with public sector systems and federal/state benefit programs
  • Experience with performance testing tools (e.g., LoadRunner) or open-source equivalents
  • Leadership and mentoring experience in QA teams
  • Understanding of system architecture, integration points, and business process modeling
  • Understanding of Agile development processes

Responsibilities

  • Lead or support planning, analysis, and execution of QA activities across the Software Development Life Cycle (SDLC).
  • Ensure that teams' work has clear acceptance criteria, developed/agreed on between members of the scrum teams.
  • Write, execute, and maintain manual test cases based on user stories, functional specs, and acceptance criteria.
  • Execute or interpret regression, performance, and validation testing; track and report defects.
  • Validate integrations with backend systems (e.g., eligibility engines, document uploads).
  • Perform accessibility testing and ensure compliance with relevant policies.
  • Collaborate with product managers, project managers, designers, developers, and test automation engineers to maintain high-quality service delivery.
  • Log detailed, actionable bug reports with reproduction steps, screenshots, and expected vs. actual results.

Benefits

  • Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
  • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
  • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
  • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
  • Parental leave — paid time off for new parents, plus weekly meals delivered to your home
  • Wellness program — full platform offering physical, mental, & emotional health resources & support tools
  • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
  • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
  • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
  • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
  • Home office setup — company laptop & setup assistance provided via Staples for remote work needs
  • Utility support — monthly reimbursement to help offset eligible home office utility expenses
  • Learning opportunities — internal training programs and resources to help grow your professional skills
  • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
  • Referral bonus — get rewarded when you refer great people who join the Nava team
  • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
  • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
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