Quality Analyst

thyssenkrupp Materials NA•Auburn, WA

About The Position

The Quality Assurance Specialist is the lead resource for the organization with respect to internal and external customer quality issues reported. This individual is responsible for tracking and analyzing material issues for non-conformance to quality standards, bringing about resolutions internally to resolve customer issue and prevent further non-conformance. Job Description Key Accountabilities: Respond to internal and external questions and complaints regarding material non-conformance discrepancies (NCD) including Customer/participant issued disputes (non-material disputes). Develop in-depth knowledge of company’s AS9100 quality system and serve as a resource for internal and external questions. Investigate NCD reports and TK Aerospace internal processes based on the quality system and guide it through the resolution process. Interface with internal department leaders and external customer for proper issue resolution. Provide timely communication and follow up. Maintain accurate records of issue and resolution within the tkA non-conformance systems, including Customer-Controlled Systems. Analyze trends and make recommendations to prevent future non-conformance issues. Provide training to internal users of the NCD system, as needed. Timely prepare and disseminate reports for monthly management review, weekly open/closed reports, issuance of corrective actions, and other reports as requested by management group. Any assigned special projects The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Requirements

At least six months of work experience in a Quality Assurance role within an ISO9000 or AS9100 environment or equivalent experience
Associate degree in related field.
Excellent interpersonal and written communication skills
Experience and demonstrated ability in a problem-solving/analytical role.
Ability to work in fast-paced environment.
Strong computer skills including but not limited to MS Word, Excel, PowerPoint
Safety Mindset

Nice To Haves

Bachelor’s degree in a related field; formal quality training experience.
SAP Software knowledge and experience

Responsibilities

Respond to internal and external questions and complaints regarding material non-conformance discrepancies (NCD) including Customer/participant issued disputes (non-material disputes).
Develop in-depth knowledge of company’s AS9100 quality system and serve as a resource for internal and external questions.
Investigate NCD reports and TK Aerospace internal processes based on the quality system and guide it through the resolution process.
Interface with internal department leaders and external customer for proper issue resolution.
Provide timely communication and follow up.
Maintain accurate records of issue and resolution within the tkA non-conformance systems, including Customer-Controlled Systems.
Analyze trends and make recommendations to prevent future non-conformance issues.
Provide training to internal users of the NCD system, as needed.
Timely prepare and disseminate reports for monthly management review, weekly open/closed reports, issuance of corrective actions, and other reports as requested by management group.
Any assigned special projects