Analyst, Quality

East Boston Neighborhood Health Center Corporation • Revere, MA

1d • Onsite

About The Position

NeighborHealth is seeking an experienced Quality analyst. This role is ideal for a professional with deep expertise in data management, EMR (Epic) reporting, dashboard build and management, data analysis, and Quality/Process improvement, with an ability to work collaboratively in cross-functional teams and translate data into actionable steps. The Quality Analyst plays a key role in advancing the health center’s strategic projects on quality, population health, and performance improvement. This position is responsible for collecting, validating, analyzing, and reporting clinical and operational data to support organizational priorities. Working closely with senior leadership, the analyst produces dashboards, supports UDS and regulatory reporting, and provides actionable insights that drive improvements in patient outcomes and overall performance.

Requirements

• Bachelor’s degree in Public Health, Healthcare Administration, Data Analytics , or related field.
• 1–3 years of experience in healthcare quality, data analysis, or population health.
• Strong proficiency in Microsoft Excel .
• Experience with data visualization (charts, graphs, dashboards).
• Familiarity with quality improvement methodologies.
• Knowledge of SQL .
• Experience with Epic Reporting Workbench, Slicer Dicer , or other Epic reporting tools.
• Understanding of UDS, HEDIS, PCMH , and other clinical quality metrics.

Nice To Haves

• Preferred Epic Cogito certification.
• Experience working in an FQHC or community health center environment.
• Additional experience with other reporting/analytics tools.
• Demonstrated background supporting population health and value based care initiatives.

Responsibilities

• Develop, maintain, and analyze quality performance reports including UDS, HEDIS, PCMH, CMS , and internal quality measures.
• Extract, validate, and manage data from Epic using Reporting Workbench and other internal reporting tools.
• Produce monthly and quarterly dashboards aligned with organizational quality priorities.
• Track performance against quality goals and communicate updates to leadership and operational teams.
• Clean, organize, and analyze large datasets using Microsoft Excel and other tools.
• Create clear, compelling charts and visualizations to support data-driven decision making.
• Identify patterns and trends; collaborate with teams to design actionable and measurable improvements.
• Participate in quality initiatives using PDSA cycles , root cause analysis, workflow mapping, and related methodologies.
• Support clinical and operational teams with data validation and monitoring intervention outcomes.
• Assist in documentation and reporting for PCMH and accreditation requirements.
• Support population health activities including panel management , care gap reporting, and related analytics.
• Provide routine and ad‑hoc data analysis for clinical and administrative teams.
• Conduct ongoing audits and validation to maintain high standards of data integrity.

Benefits

• NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
• Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
• Together, we’re advancing medicine and delivering the best care experience for our patients and community!
• To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level