Quality Advisor

Sanford Health•Rapid City, SD
•$31 - $50

About The Position

The Quality Advisor collaborates with leadership to organize, evaluate, assist with, and coordinate systematic, organization-wide approaches to improving outcomes, meeting regulatory requirements, and/or achieving infection prevention program goals. The role supports corporate and local strategic plans by providing oversight for performance improvement, regulatory compliance activities, and/or infection prevention and control. The Quality Advisor promotes informed operational decision-making aligned with system strategies for improving patient or resident experience and outcomes while reducing patient safety and regulatory risk. The position supports process change from education through sustainability and serves as a resource and communication link for performance improvement, infection prevention surveillance and reporting, healthcare regulations, and patient safety across departments and management. The role involves data and project management, analytical reasoning, interpretation and evaluation of complex information, identifying patterns and key issues, and measuring results. It requires knowledge of regulatory requirements, evidence-based practices, contractual obligations, and organizational policies, as well as the ability to maintain confidentiality. The Quality Advisor communicates quality and safety priorities related to high reliability and value-based care, analyzes data to identify improvement opportunities, and uses interpersonal, problem-solving, critical-thinking, conflict-management, and team-building skills to support a productive work environment and achieve goals.

Requirements

  • Bachelor's degree; alternatively, leadership may consider an associate degree and five years of applicable experience.
  • At least two years of experience in a clinical, nursing, healthcare safety, process improvement, infection prevention, accreditation, or healthcare management setting.
  • Strong computer skills.
  • Ability to write and communicate verbally in a legible and understandable manner.
  • Ability to make independent and timely decisions when circumstances warrant.
  • Familiarity with basic process improvement tools and healthcare and medical terminology.
  • Interpersonal skills to interact effectively with healthcare professionals, physicians, upper-level management, regulatory agency staff, and the general public.
  • If a licensed registered nurse, maintain an unencumbered RN license in the state where nursing is practiced and/or multistate licensure if in a Nurse Licensure Compact state.
  • Obtain and maintain required department-specific competencies and certifications.

Nice To Haves

  • If the degree is in nursing, graduation from a nationally accredited nursing program is preferred, including a program accredited by CCNE, ACEN, or NLN CNEA.
  • Certification in regulatory accreditation, patient safety, a quality specialty such as Lean Six Sigma or Certified Professional in Healthcare Quality, or Infection Prevention and Control (CIC®) or equivalent.

Responsibilities

  • Collaborate with leadership to plan, coordinate, evaluate, and support organization-wide approaches to improving outcomes, regulatory compliance, and/or infection prevention.
  • Support corporate and local strategic plans through oversight of performance improvement, regulatory compliance activities, and/or infection prevention and control.
  • Use and teach process improvement methods related to quality performance, regulatory compliance, or infection prevention.
  • Support operational decisions that improve patient or resident experience and outcomes, increase efficiency, and reduce patient safety and regulatory risk.
  • Support process changes from education through sustainability.
  • Serve as a communication link and resource for performance improvement, infection prevention surveillance and reporting, healthcare regulations, and patient safety.
  • Manage data and projects; analyze and evaluate complex information, identify patterns and key issues, and measure results.
  • Analyze data to identify opportunities for improvement.
  • Communicate quality and safety priorities related to high reliability and value-based care.
  • Maintain confidentiality and conform to regulatory requirements, evidence-based practices, contractual obligations, and organizational policies.
  • Make independent, timely decisions when circumstances warrant and communicate in a legible and understandable manner.
  • Interact effectively with healthcare professionals, physicians, upper-level management, regulatory agency staff, and the general public.
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