Clinical Quality Advisor

Alliant Health Solutions, Inc.•Atlanta, GA

About The Position

The Clinical Quality Advisor, Opioid Prescriber Support (OPS), supports prescribers participating in the OPS program by providing technical assistance and educating opioid outlier prescribers about evidence-based best practices and quality improvement to improve patient outcomes. The role works with prescribers, healthcare systems, community leaders, clinical subject matter experts, and other personnel to support program goals and contract performance. The position applies quality improvement methodology, implementation science, healthcare facilitation, intervention effectiveness, behavioral science, and other Alliant-adopted strategies. It follows standard operating procedures and project timelines, uses rapid-cycle improvement techniques, and records technical-assistance encounters in designated systems. Duties are generally performed in a professional office environment but may also take place remotely or in the field, with travel as required.

Requirements

Registered Nurse with at least three years of recent clinical experience.
Bachelor’s degree in nursing or another related field, or equivalent work experience.
Current, unencumbered nursing license in the state of residence or a multistate license.
Previous quality improvement work experience in hospitals, nursing homes, and/or physician practices.
Ability to work independently, organize and prioritize time and projects, and manage and collaborate with a team.
Ability to manage and adapt to change and remain flexible in work assignments.
Computer literacy, keyboarding skills, and intermediate-to-advanced knowledge of Microsoft Word, PowerPoint, Excel, Outlook, Teams, the Internet, and virtual meeting platforms such as Zoom.
Experience engaging and building strategic relationships with internal and external customers.
Ability to communicate information quickly and effectively verbally and in writing.
Ability to think creatively and critically, analyze problems, and identify innovative approaches to resolving them.
Ability to handle multiple projects simultaneously.
Ability to maintain confidential information.
Ability to travel as required by car and/or airplane to the home office, customer locations, or other locations for technical assistance and meetings.

Responsibilities

Engage clinicians to decrease opioid prescriptions as directed by CMS.
Engage and collaborate with healthcare systems, community leaders, and other personnel as applicable.
Lead, guide, and provide customer account management for quality improvement methodology, implementation science, healthcare facilitation, intervention effectiveness, behavioral science, and other Alliant-adopted strategies to understand, measure, and predict contract performance using timely and effective measures.
Work closely with clinical subject matter experts to provide innovative outreach and engagement to prescribers.
Follow standard operating procedures for quality improvement activities and maintain compliance with established timelines and project milestones.
Practice and promote rapid-cycle improvement techniques in daily work.
Track, monitor, and enter data within 24 hours in designated Alliant CRM or CMS systems to document technical-assistance encounters.
Provide positive, customer-service-oriented support to internal and external customers.
Ensure quality work and continually improve work products and services.
Adhere to department and company policies, procedures, and compliance programs.
Promote teamwork, professionalism, effective communication, and positive behaviors.
Maintain the security and confidentiality of information in accordance with HIPAA laws, regulations, and company policies.
Perform other tasks, projects, and duties as assigned.