Qualitative Project Coordinator (Remote)

M3USA

4d•Remote

About The Position

The mission of the Qualitative Project Coordinator will be to assist the Market Research Project Management team with the day-to-day management of market research studies to ensure all projects successfully complete on time and within budget, while meeting and exceeding client expectations. Provide support to project managers including invoicing, project agreement coordination, setup and testing of surveys, placing confirmation calls/emails/text to respondents, preparing updates for PMs and clients, assisting with project troubleshooting, desk research and a variety of other project support tasks as needed. Investigate physician inquiries regarding honoraria issues by cross-checking against the bank account. Manage honoraria files for all projects, including uploading internally and initiating payments for domestic honoraria weekly and international honoraria monthly. Communicate with panel members to address any questions or concerns as well as confirming telephone and in-person interviews. Data entry of phone recruitment screeners. Troubleshoot with Project Manager to help resolve issues.

Requirements

Bachelor’s degree or equivalency preferred
0-1 years of related experience preferred
Excellent interpersonal and communication skills – both verbal and written
Strong skillset with Microsoft Office products
Self-motivated and able to (re)prioritize tasks throughout the workday
Exceptional time management, organizational skills, attention to detail and ability to multitask
Well-developed analytical and problem solving skills
Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives

Responsibilities

Assist the Market Research Project Management team with the day-to-day management of market research studies.
Ensure all projects successfully complete on time and within budget, while meeting and exceeding client expectations.
Provide support to project managers including invoicing, project agreement coordination, setup and testing of surveys.
Place confirmation calls/emails/text to respondents.
Prepare updates for PMs and clients.
Assist with project troubleshooting and desk research.
Investigate physician inquiries regarding honoraria issues by cross-checking against the bank account.
Manage honoraria files for all projects, including uploading internally and initiating payments for domestic honoraria weekly and international honoraria monthly.
Communicate with panel members to address any questions or concerns as well as confirming telephone and in-person interviews.
Data entry of phone recruitment screeners.
Troubleshoot with Project Manager to help resolve issues.