Qualified Rehabilitation Consultant ( QRC-Case Manager)

SFM Mutual Insurance Companies • Bloomington, MN

7d • Remote

About The Position

At CompRehab, Qualified Rehabilitation Consultants (QRCs) guide injured workers, employers, claim representatives, physicians, and other stakeholders through workers' compensation claims. This role involves assisting injured workers with medical care and vocational planning during their recovery, adhering to Minnesota Department of Labor & Industry vocational rehabilitation statutory and rule requirements. Delivering top-notch case management services is a key function. Experienced QRCs are encouraged to apply, but individuals requiring training and certification will be hired as QRC Interns. The job title and responsibilities will be tailored to the candidate's experience. This is a work-from-home position that requires travel in and around the Minneapolis/St. Paul area, with some outstate travel. Applicants must reside in Minnesota. This role is ideal for RNs or OTs seeking a change from clinic/hospital settings, as medical knowledge and patient care experience are highly desirable. It offers opportunities for growth, new challenges, and a balanced work-life lifestyle.

Requirements

• Bachelor’s degree in Nursing, Occupational Therapy, or related discipline.
• If hired as an intern, must be able to earn a certification as either a Certified Rehabilitation Counselor (CRC) or a Certified Disability Management Specialist (CDMS) within the timeframe prescribed by current Department of Labor & Industry rules (Minnesota only) and continue professional development to achieve full status QRC certification.
• Experienced Qualified Rehabilitation Consultants must have at least one year of experience providing direct services in disability management, medical rehabilitation, vocational rehabilitation, medical case management, and/or counseling; and be certified as a QRC in Minnesota.
• Knowledge in state applicable workers’ compensation law as it relates to vocational rehabilitation and case management is desirable.
• Effective and timely communication skills, both verbal and written.
• Excellent customer service skills, and the ability to work well within a team.
• Effective clinical skills of assessment, coordination, negotiation, evaluation, and case planning.
• Solid knowledge base of medical conditions and treatment specialties as related to common disability areas.
• Ability to recognize functional limitations that are related to disability conditions.
• Must have a valid driver’s license and access to reliable transportation.
• Must be able to work variable work schedules and travel as required.
• Applicants must live in Minnesota.

Nice To Haves

• Master’s Degree in Vocational Rehabilitation or a related field of study is a plus.
• RN or OT looking to try something different outside a clinic/hospital setting.
• Medical knowledge and patient care experience are highly desirable.

Responsibilities

• Provide cost-effective case management and statutory vocational rehabilitation services, including initial client evaluation, healthcare provider contact, return-to-work coordination, case planning, and comprehensive communication with all parties.
• Follow statutory rehabilitation requirements of MN Statute 102 Rehabilitation and Rehabilitation Rules 5220.0100-5220.1900, or learn to do so.
• Provide cost-effective vocational services, including transferable skills analysis, identification of alternative vocational goals, vocational testing, labor market research, monitoring job placement progress, and coordination with employment services consultants.
• Complete all reports and required state applicable forms in a timely fashion, ensuring accurate billing records are maintained.
• Attend in-person visits with injured workers, including medical appointments, job site visits, and other appointments.
• Facilitate and collaborate with all parties involved in the claims process to remove barriers and ensure a successful return to work.
• Provide premier customer service to all customers and comply with customer service standards.
• Respond promptly to resolve complaints or problems.

Benefits

• Comprehensive medical, dental, and vision coverage (plus HSA/FSA options).
• Significant cash benefit if You Opt out of our Health Plan
• Flexible hybrid work environment.
• 401(k) with both Traditional and Roth options + company match.
• Contributions toward student loan repayment.
• Generous PTO, 9 paid holidays, and paid parental leave.
• Monthly home internet allowance.
• Free life insurance, short-term & long-term disability coverage.
• Incentive bonus opportunities.
• Adoption financial assistance.
• Pet insurance.
• Annual company-wide volunteer day.
• Discounts on gyms, fitness apps, and wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level