Qualified Rehabilitation Consultant ( QRC-Case Manager)

SFM - The Work Comp Experts•Bloomington, MN

8d•$67,700 - $114,700•Remote

About The Position

At CompRehab, the Qualified Rehabilitation Consultant (QRC) plays a pivotal role in guiding injured workers, employers, claim representatives, physicians, and other key stakeholders through the complexities of workers' compensation claims. This dynamic role involves working closely with injured workers to assist them with medical care and vocational planning as they recover from injury, while adhering to MN Department of Labor & Industry vocational rehabilitation statutory and rule requirements. Delivering top-notch case management services is a key function. Experienced QRCs are encouraged to apply, but individuals requiring training and certification will be hired as a QRC Intern. The job title and responsibilities will be tailored to the candidate's experience and background. This is a work-from-home position that requires travel in and around the Minneapolis/St. Paul area, with some outstate travel. Applicants must reside in Minnesota. This opportunity is ideal for RNs or OTs seeking a change from clinic/hospital settings, leveraging their medical knowledge and patient care experience. It offers a chance to grow, take on new challenges, and achieve a balanced work-life lifestyle.

Requirements

Bachelor’s degree in Nursing, Occupational Therapy, or related discipline.
If hired as an intern, must be able to earn a certification as either a Certified Rehabilitation Counselor (CRC) or a Certified Disability Management Specialist (CDMS) within the timeframe prescribed by current Department of Labor & Industry rules (Minnesota only) and continue professional development to achieve full status QRC certification.
Experienced Qualified Rehabilitation Consultants must have at least one year of experience providing direct services in disability management, medical rehabilitation, vocational rehabilitation, medical case management, and/or counseling; and be certified as a QRC in Minnesota.
Effective and timely communication skills, both verbal and written.
Excellent customer service skills, and the ability to work well within a team.
Effective clinical skills of assessment, coordination, negotiation, evaluation, and case planning.
Solid knowledge base of medical conditions and treatment specialties as related to common disability areas.
Ability to recognize functional limitations that are related to disability conditions.
Must have a valid driver’s license and access to reliable transportation.
Must be able to work variable work schedules and travel as required.

Nice To Haves

Master’s Degree in Vocational Rehabilitation or a related field of study.
Knowledge in state applicable workers’ compensation law as it relates to vocational rehabilitation and case management.

Responsibilities

Provide cost-effective case management and statutory vocational rehabilitation services, including initial client evaluation, health care provider contact, return-to-work coordination, case planning, and comprehensive communication with all parties.
Follow statutory rehabilitation requirements of MN Statute 102 Rehabilitation and Rehabilitation Rules 5220.0100-5220.1900, or learn to do so.
Provide cost-effective vocational services, including transferable skills analysis, identification of alternative vocational goals, vocational testing, labor market research, monitoring of job placement progress, and coordination with employment services consultants.
Complete all reports and required state applicable forms in a timely fashion, ensuring accurate billing records are maintained.
Attend in-person visits with injured workers, including medical appointments, job site visits, and other appointments.
Facilitate and collaborate with all parties involved in the claims process to remove barriers and ensure a successful return to work.
Provide premier customer service to all customers and comply with customer service standards.
Respond promptly to resolve complaints or problems.