Qualified Professional � Psychosocial Rehabilitation (PSR)

Coastal Horizons Center•Wilmington, NC

1d•Onsite

About The Position

The Qualified Professional (QP) managing the Psychosocial Rehabilitation (PSR) program is responsible for overseeing the daily operations, implementation, and development of the PSR services in accordance with North Carolina state regulations. The QP will provide supervision to staff, ensure program adherence to therapeutic models, monitor participant progress, and foster a supportive and therapeutic environment for individuals with mental health challenges.

Requirements

Master’s degree in a human services field (Social Work, Counseling, Psychology, or related field) required.
Minimum of two years’ experience as a Qualified Professional (QP) in behavioral health services required.
At least two years of experience working with individuals with severe and persistent mental illness in a psychosocial rehabilitation, partial hospitalization program, or inpatient setting.
Strong understanding of Medicaid regulations, North Carolina mental health service requirements, and evidence-based practices in PSR.
Ability to develop and implement person centered plans (PCP) in collaboration with a multidisciplinary team.
Excellent communication, leadership, and organizational skills.
Proficient in electronic health records (EHR) systems and proper documentation practices.
Considerable knowledge of the practical application of different therapeutic approaches to a Psychosocial Rehabilitation program.
Considerable knowledge of community resources.
Knowledge of the psycho-social, socioeconomic and behavioral problems and their treatment.
Knowledge of laws, regulations, and policies which govern the PSR program.
Ability to establish and maintain effective working relationships with co-workers, supervisors, and members of civic, medical, social, and religious organizations.
Ability to formulate treatment goals and to record concisely required documentation.
Ability to communicate effective in oral and written forms.
Must be able to physically perform the basic life operational functions of stooping, reaching, and walking, fingering, grasping, talking, hearing, and performing repetitive motions.
Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force constantly or frequently to move objects.
Must possess the visual acuity to perform extensive reading.

Nice To Haves

Experience managing or supervising clinical staff preferred.
Licensure as an LCSW/LCSWA, LPA/LP, LCMHCA/LCMHC or equivalent preferred.

Responsibilities

Oversee the day-to-day operations of the PSR program, ensuring compliance with North Carolina Medicaid and state regulations. Ensures program operates at minimum 5 days per wk for 5 hours per day.
Develop, implement, and update individualized Person Centered Plans (PCPs) in collaboration with program participants and their families or caregivers with appropriate consents in place.
Ensure services are delivered in line with evidence-based practices, such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and person-centered approaches determined by program leadership.
Provide supervision to program staff, including paraprofessionals, peer support specialists, and other staff. Conduct regular team meetings, provide ongoing training, and ensure staff adhere to clinical and ethical standards. Staff meetings are held at minimum once per week.
Oversee the intake and assessment process for new program participants, ensuring that eligibility criteria are met and coordinated with the New Hanover 615 Shipyard Clinical Intake Team.
Monitor client progress and outcomes through regular review of treatment plans, goal setting, and adjustment of services as needed.
Provide direct clinical interventions to participants when necessary, including individual and group support sessions.
Facilitate group sessions focused on developing life skills, coping mechanisms, social skills, and independent living strategies.
Conduct comprehensive biopsychosocial assessments and contribute to psychiatric diagnostic formulation in accordance with DSM-5 criteria.
Develop, implement, and monitor individualized treatment plans that include measurable clinical goals, therapeutic modalities, and criteria for discharge planning.
Provide individual therapeutic counseling and facilitate clinical group therapy utilizing evidence-based modalities including CBT, DBT, and motivational interviewing.
Perform clinical risk assessments, including suicide and homicide risk, and coordinate appropriate crisis intervention and safety planning.
Maintain clinical responsibility for a caseload of individuals with severe and persistent mental illness, exercising independent clinical judgment in treatment decisions.
Participate in clinical supervision consistent with LCSW licensure requirements, including documentation of supervised hours as applicable.
Ensure accurate and timely documentation of participant progress, treatment plans, assessments, and services provided in compliance with Medicaid and state standards.
Prepare reports for internal reviews, audits, and external funding sources as required. Ensure documentation criteria are met. State requires at minimum of one full weekly service note per client.
Ensure billing is gathered and accurate.
Serve as the liaison between the PSR program, internal departments at Coastal Horizons Center and external community-based services, healthcare providers, and families.
Coordinate care and referrals to other services when needed, including vocational training, housing assistance, mental health, primary care, and educational services.
Advocate for the needs of participants in the program and collaborate with community stakeholders to enhance service delivery.
Continuously assess and improve program structure and services based on participant feedback, clinical outcomes, and best practices in psychosocial rehabilitation.
Co-facilitate and hold an advisory meeting at minimum one time per quarter.
Develop new initiatives or partnerships to expand the reach and effectiveness of the PSR program.