Qualified Mental Health Professional

DIAMOND EXPERIENCE CO•Richmond, TX
•$20 - $25

About The Position

The Qualified Mental Health Professional/Case Manager provides Targeted Case Management and Rehabilitative Services to youth with serious emotional disturbances and their families. The role involves delivering skill-building services in the home or community, providing support and crisis or emergency services, maintaining client documentation, and coordinating with the clinical team, families, and community partners. Services are delivered using a strengths-based, trauma-informed, and culturally competent perspective and must follow Medicaid/insurance guidelines and applicable documentation requirements.

Requirements

  • At least a bachelor's degree in Social Work, Mental Health Counseling, Psychology, Sociology, or a related field.
  • CANS/ANSA certification.
  • At least two years of prior experience in the behavioral health field or a closely related field.
  • Ability to pass a drug test and background check.
  • Reliable transportation, proof of a valid driver's license and auto insurance, and a clean driving record.
  • Access to a computer and internet.
  • Ability to work efficiently, effectively, and independently with minimal daily oversight.
  • Competence using Microsoft Word, Excel, PowerPoint, and EHR software.
  • Ability to work from a strengths-based, trauma-informed, and culturally competent perspective.

Responsibilities

  • Acknowledge and adhere to Medicaid and insurance guidelines.
  • Work with the clinical team to develop service or treatment plans centered on the needs and strengths of the child and family.
  • Provide skill-building training in the home or community using evidence-based practices and curricula.
  • Provide support and crisis or emergency services to the child and family through face-to-face contact, phone, or virtual means.
  • Maintain client documentation in the EHR and write progress notes in accordance with Texas Administrative Code requirements.
  • Enter data clearly, accurately, and promptly, and complete daily session notes within 24 hours after each session.
  • Document non-billable client contacts to maintain a record of follow-up and/or non-compliance.
  • Submit documentation needed to track output and outcome measures; assist with record or qualitative reviews when requested.
  • Use effective listening to build rapport with clients, family members, and others close to the client; provide emotional support and encouragement; and engage family members in services.
  • Keep the family and team members informed about progress toward service plan goals.
  • Assist clients with daily living tasks, including behavior management, counseling, budget management, independent transportation, and time management, to promote independent living.
  • Collaborate with court or probation representatives, tribal and community agencies, families, and natural support systems to meet client needs and build strong community partnerships.
  • Help clients practice effective communication, problem-solving, and anger management in daily life.
  • Participate in staff meetings, monthly training, company programs, and required professional development training.
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