QSight Supply Chain Operations Analyst

Owens & Minor • Raleigh, NC

2d • $65,000 - $70,000 • Onsite

About The Position

The QSight Supply Chain Operations Analyst implements inventory management processes to maintain inventory accuracy, accountability, and control, helping reduce supply expense and increase operational efficiency for high-dollar clinical and physician-preferred products. The Analyst ensures data accuracy in the QSight technology platform by following established procedures and serves as the point of contact for supply-related issues at the customer site. The position may also support technology platform implementation by cataloging items, collecting product and usage data, assisting with initial inventory, and training staff.

The Analyst is assigned to specific departments at the customer site and manages client relationships, contracted services, and inventory levels using QSight perpetual, RFID, and/or Kanban modules. The role also manages engagement for projects and logistics, inventory-management, and technology services; coordinates with internal teams to resolve issues; supports proposals and agreements; and helps identify potential customers. This position is required to be onsite in Durham, North Carolina and may require business travel of up to 50%.

Requirements

• A degree or equivalent and typically 2 or more years of relevant experience.
• Broad knowledge of a discipline such as hospital supply chain, distribution, materials management, inventory management, engineering, finance, or business administration.
• Project management, computer, and presentation skills.
• Ability to work flexibly, manage multiple priorities in a fast-paced environment, prioritize tasks, and meet deadlines.
• Strong organizational skills and attention to detail, with a high degree of accuracy.
• Excellent communication skills and ability to work with and empathize with colleagues and customers from varied backgrounds and cultures.
• Willingness to travel up to 50% of the time for business purposes.
• Ability to perform sedentary work, including occasional exertion of up to 10 pounds and sitting most of the time, with occasional walking or standing.

Nice To Haves

• BA, MBA, CPA, or CPIM is highly preferred.

Responsibilities

• Exceed customer expectations by anticipating customer needs and providing excellent service.
• Create an inclusive environment consistent with the Owens & Minor culture and IDEAL values: Integrity, Development, Excellence, Accountability, and Listening.
• Manage client relationships, deliver contracted services, provide superior customer service, and maintain accurate inventory levels using QSight perpetual, RFID, and/or Kanban modules.
• Work with Owens & Minor teammates and management to maintain customer relationships and profitability, and integrate relevant service offerings into the assigned area.
• Manage engagement for projects, advanced logistics services, inventory-management services, and technology services in the assigned area.
• Ensure invoices align with the status and scope of current agreements.
• Collaborate with internal parties to resolve issues and ensure communications are consistent and correct.
• Collaborate with the QSight Hospital Operations Director on statements of work and contracts supporting proposals.
• Assist in identifying and qualifying potential logistics, technology, and services customers.
• Ensure QSight platform data accuracy by following established procedures and serve as the point of contact for supply-related issues at the customer site.
• As needed, support technology platform implementation, including item cataloging, product and usage data collection, initial inventory, and staff training.

Benefits

• Medical, dental, and vision plans beginning on the first day of employment for full-time teammates.
• Educational assistance for eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-paid life insurance and disability coverage.
• Voluntary supplemental insurance programs, including supplemental life, hospitalization, and critical illness coverage.
• Adoption assistance, fertility benefits through the medical plan, and parental leave.
• Health Savings Account (HSA) and 401(k) programs.
• Paid sick days, short-term leave, holidays, vacation days, personal days, and other leave, including parental leave.
• Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level