QSight Supply Chain Operations Analyst

Owens & Minor • Raleigh, NC

19h • Onsite

About The Position

Owens & Minor’s QSight Supply Chain Operations Analyst implements inventory management processes that maintain inventory accuracy, accountability, and control, helping reduce supply expense and increase operational efficiency for high-dollar clinical and physician-preferred products. The Analyst ensures data accuracy in the QSight technology platform, follows established procedures, and serves as the point of contact for supply-related issues at the customer site. The role may also support technology platform implementation, including item cataloging, product and usage data collection, initial inventory, and staff training.

The Analyst is assigned to specific customer-site departments and manages client relationships, contracted services, and inventory levels using QSight perpetual, RFID, and/or Kanban modules. The role also coordinates projects and logistics, inventory-management, and technology services; supports service continuity and profitability; helps ensure invoices align with agreements; and collaborates on issue resolution, proposals, statements of work, and contracts. This is an onsite position in Durham, North Carolina, with business travel of up to 50%.

Requirements

• A degree or equivalent and typically at least 2 years of relevant experience.
• Broad knowledge of a discipline such as hospital supply chain, distribution, materials management, inventory management, engineering, finance, or business administration.
• Project management, PC, and presentation skills.
• Ability to handle multiple priorities in a fast-paced environment with a flexible approach to work.
• Organizational skills, including the ability to prioritize and meet deadlines.
• Strong attention to detail and a high degree of accuracy.
• Excellent communication skills and the ability to work with and empathize with colleagues and customers from varied backgrounds and cultures.
• Willingness to travel up to 50% of the time for business purposes.

Nice To Haves

• BA, MBA, CPA, or CPIM is highly preferred.

Responsibilities

• Exceed customer expectations by anticipating customer needs and providing excellent customer service.
• Promote an inclusive environment consistent with Owens & Minor’s culture and IDEAL values: Integrity, Development, Excellence, Accountability, and Listening.
• Manage client relationships, deliver contracted services, provide customer service, and maintain accurate inventory levels using QSight perpetual, RFID, and/or Kanban modules.
• Work with Owens & Minor teammates and management to maintain customer relationships and profitability and integrate applicable service offerings into supported operations.
• Manage engagement for projects, advanced logistics services, inventory management services, and technology services in the assigned area.
• Ensure invoices align with the status and scope of current agreements.
• Collaborate with internal parties to resolve issues and ensure consistent, correct communications.
• Collaborate with the QSight Hospital Operations Director to prepare statements of work and contracts supporting proposals.
• Assist in identifying and qualifying potential logistics, technology, and services customers.
• As needed, assist with technology platform implementation, item cataloging, product and usage data collection, initial inventory, and staff training.

Benefits

• Medical, dental, and vision plans beginning on the first day of employment for full-time teammates.
• Educational assistance for eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-paid life insurance and disability coverage.
• Voluntary supplemental insurance programs, including supplemental life, hospitalization, and critical illness coverage.
• Adoption assistance, fertility benefits through the medical plan, and parental leave.
• Health Savings Account and 401(k), along with other voluntary benefits.
• Paid sick days, short-term leave, holidays, vacation days, personal days, and additional leave including parental leave.
• Teammate Assistance Program, Calm Health, Cancer Resources Services, and discount programs at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level