QMA

Whitlock Place•Crawfordsville, IN

About The Position

The QMA role combines resident caregiving responsibilities with medication technician duties in a senior living community. The employee is responsible for a designated group of residents during a shift, monitors their location and well-being, observes and documents changes in condition, responds to calls and security alerts, and notifies a supervisor or Health Care Coordinator when care needs increase. The role supports residents’ independence, dignity, safety, daily living activities, meals, room cleanliness, laundry, and participation in life-enrichment activities. Medication duties include reviewing resident service plans, assisting with and observing medication and treatment administration according to the medication observation record and Six Rights of Medication Pass, documenting doses and exceptions, maintaining medication supplies and records, counting narcotics with another authorized team member each shift, and reporting concerns to the Nurse or Health Care Coordinator. The employee also takes and records vital signs, follows medication refill processes, helps update service plans, and promptly reports occupational exposures. The position requires a high school diploma or GED and that the employee be at least 18 years old. Certified Nurse’s Aid certification, CPR certification, First Aid certification, and prior experience working with seniors are preferred. The employer describes a culture centered on connection, learning, growth, and its Pillars of Excellence: teamwork, integrity, performance, accountability, compassion, hard work, and creativity. Eligible employees may receive competitive pay with early access to earned wages, flexible scheduling, insurance coverage, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms where applicable, an Employee Assistance Program, volunteer time off, and wellness-related benefits. Employment may be contingent on required background screening; Florida employment requires a Level 2 background screening and fingerprinting through the AHCA Clearinghouse.

Requirements

High school diploma or GED.
Must be at least 18 years old.

Nice To Haves

Certified Nurse’s Aid certification preferred.
CPR certification preferred.
First Aid certification preferred.
Previous experience working with seniors preferred.

Responsibilities

Provide care to a designated group of residents during the shift and physically check on them throughout the shift.
Observe, report, and document resident symptoms and changes in condition, including skin, behavior, alertness, weight, dietary habits, and activity participation.
Respond promptly to security system alerts and resident call bells.
Notify a supervisor and/or Health Care Coordinator when a resident’s care needs increase.
Assist with continence management and dispose of continence products properly to maintain sanitation.
Serve and collect food trays, assist residents as needed, and report meal refusals or loss of appetite.
Maintain cleanliness of residents’ rooms and work areas and follow cleanliness, hygiene, and health precautions.
Promote resident independence, dignity, and physical safety.
Assist residents with activities of daily living, including bathing, dressing, toileting, grooming, ambulation, transferring, and eating, as instructed.
Engage residents in life skills and other life-enrichment activities.
Greet and assist customers, guests, family members, residents, vendors, and team members.
Do resident laundry as assigned and needed.
Review service plans to learn pertinent resident information.
Assist with and observe medications and treatments using the medication observation record and the Six Rights of Medication Pass.
Document and initial medication forms as medications are given, including documentation of refusals or missed doses.
Maintain confidentiality of resident information, including medication information.
Report resident concerns arising during medication assistance to the Nurse and/or Health Care Coordinator.
Restock the medication cart after medication passes and assist in checking medications regardless of packaging system.
Count narcotics with another Medication Care Manager or Nurse each shift.
Maintain and clean the Medication Room, medication charts, and treatment carts, including neatness, cleanliness, medication availability, and removal of expired medications.
Follow the medication refill process.
Participate in developing service plans and completing monthly updates.
Take and record temperature, blood pressure, weight, pulse, and respiration rates.
Immediately report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals.
Perform other duties as assigned by the Supervisor.