QC Technician

ZT Systems•Secaucus, NJ

About The Position

The Manufacturing Quality Assembly Technician is responsible for supporting manufacturing operations. They identify and escalate quality issues seen on the manufacturing floor. The MQE Technician will focus daily on auditing processes, root cause investigations and documenting non-conformance issues.

Requirements

Outstanding verbal and written communication and interpersonal skills
Ability to prioritize workload and multi-task is necessary.
Attention to details with high focus on Quality and Process / Product Improvement
Possess a high level of integrity and strong work ethic
Ability to drive improvement efforts
Ability to communicate issues verbally and in writing to all levels of employees
Experience with Microsoft Office tools (Outlook, Excel, and Word) preferred

Nice To Haves

Ability to speak Spanish, preferred but not required
Understanding of ESD Compliance preferred.
Familiarity with JIRA and Confluence

Responsibilities

Perform Daily Audits for Quality and Compliance
Monitor all production areas for customer requirements, proper SOP, tool compliance and other process & quality issues.
Report feedback on quality or process compliance issues to quality engineers and management.
Ensure all tools and resources are in working order
Drive root cause analysis of any quality issues reported by assembly operations
Document and upload investigation findings in JIRA.
Identify potential issues and drive preventive actions on a real-time basis
Ensure corrective actions affecting quality are completed on a timely basis
Perform pilot build audits for each new product SKU
Create product -specific inspection guides based on known issues from vendor or customer feedback, or ZT investigations
Manage/escalate issues impacting quality and communicate to In-Process Quality Control inspectors, leads and Supervisor / managers
Create time-sensitive quality alerts for process gaps and inspections & drive SOP improvements.
Create Quality Incidents (QI) for supplier quality issues and monitor multiple tickets for updates from supplier quality engineering.

Benefits

Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities
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