QC Lab Technician II - 1st Shift

NOW Health Group INC•Bloomingdale, IL

About The Position

The QC Lab Technician II supports laboratory operations by performing housekeeping activities and testing materials for strength, identification, and contaminants. The role performs routine laboratory upkeep, prepares solutions and samples for chemists, conducts tests using a range of analytical equipment, and records, evaluates, interprets, and reports data. The technician also supports safety and cGMP compliance, initiates out-of-specification investigations, assists with stockroom activities, and provides guidance to lab assistants and interns. The position requires a bachelor’s degree or equivalent from a four-year college or technical school in a laboratory science field. It involves regular use of laboratory instrumentation and devices, computers, and a telephone. The work environment may include exposure to vapors, herbal aromas, potentially hazardous chemicals, and biological materials; safety training and personal protective equipment are required.

Requirements

  • Bachelor’s degree (B.S.) or equivalent from a four-year college or technical school in a laboratory science field, such as chemistry or biology.
  • Knowledge of chemical laboratory instrumentation.
  • Excellent computer skills, including Microsoft Word and Excel.
  • Knowledge of cGMP regulations.
  • Ability to read and interpret product specifications, departmental instructions, and procedure manuals, and to communicate effectively verbally and in writing.
  • Ability to apply fractions, percentages, averages, ratios, proportions, and the metric system to practical situations.
  • Ability to compare results with specifications to determine whether requirements are met and to interpret a variety of instructions.
  • Strong time management, deadline management, attention to detail, communication, listening, decision-making, troubleshooting, problem-solving, and organizational skills.
  • Ability to handle multiple tasks, work independently as a self-starter, maintain a professional attitude, and work well with peers and management.
  • Ability to meet the role’s physical demands, including frequently lifting or moving up to 25 pounds.
  • Ability to work with required safety training and personal protective equipment in an environment that may involve exposure to vapors, herbal aromas, hazardous chemicals, and biological materials.

Nice To Haves

  • Familiarity with general laboratory safety, procedures, instrumentation, and laboratory equipment.
  • Hands-on instrumental analysis experience, such as with analytical balances, pH meters, FT-IR, HPTLC, and UV-Vis.
  • Experience with database management systems such as Oracle, LIMS, and Epicor.

Responsibilities

  • Comply with safety and cGMP requirements.
  • Perform laboratory housekeeping, including daily verification of analytical balances and pH meters, hazardous-waste disposal, and glassware cleaning.
  • Prepare solutions, including buffers, mobile phase, and extraction solvent, for chemists.
  • Prepare samples for chemists using methods such as mixer mill, magic bullet blending, and fill-weight procedures.
  • Test materials according to daily priorities provided by QC management using laboratory equipment and methods, including pH meters, HPTLC, FT-IR, UV-Vis spectrometers, Food lab, PPSL, auto titrators, titrations, Anton-Paar, ICP-OES, and balances.
  • Independently set up and operate instrumentation and perform basic troubleshooting.
  • Interpret and report data.
  • Provide guidance to lab assistants and interns.
  • Record and evaluate data and documentation for completeness.
  • Initiate out-of-spec investigations.
  • Assist with stockroom receiving, inventory, and COA filing.
  • Support safe laboratory and production operations by following safety procedures, participating in training, reporting hazards and concerns, submitting safety suggestions, and helping communicate safety information to new employees.
  • Perform other tasks as assigned by management.
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