QA SPECIALIST ARIZONA STATE UNIVERSITY TEMPE, AZ

Compass Group•Tempe, AZ

10d

About The Position

SSC Services for Education is seeking a QA Specialist to maintain quality standards in its products and processes, ensuring operations align with state regulations and Compass standards. The role supports operations teams through audits, corrective-action recommendations, training, quality initiatives, and standardization across schools. The specialist identifies root causes, recommends proactive remediation, communicates results and issues to senior leadership, and helps resolve quality and operational problems while meeting deadlines. The position also ensures proper use of chemicals, supplies, and equipment.

Requirements

Associate’s degree or equivalent work experience.
Working knowledge of custodial regulations, such as Joint Commission requirements.
Strong data management, reporting, and technical writing skills.
Proficiency in Microsoft Office applications, including Word, Excel, Visio, PowerPoint, and Outlook.

Responsibilities

Provide audit support to operations teams, including post-audit corrective-action recommendations and training.
Provide subject-matter and functional support.
Implement client quality initiatives and training with SSC operations teams.
Ensure standardization across all schools to support operations.
Drive root-cause identification and analysis, and recommend proactive remediation.
Communicate results, metric improvements, and critical issues to SSC senior leadership.
Problem-solve and troubleshoot quality and operational issues while meeting deadlines.
Ensure proper use of chemicals, supplies, and equipment.