QA Specialist

Hard Rock Digital•United States, FL

1d•Hybrid

About The Position

As a Quality Assurance (QA) Specialist, you will be responsible for ensuring the quality, performance, and reliability of Hard Rock Digital’s platform and related applications. This role plays a critical part in validating system changes, protecting customer experience, and reducing operational and regulatory risk. Salesforce will be the primary system under QA, requiring strong hands-on experience across Salesforce environments, customizations, and integrations. You will work closely with developers, product teams, business system owners, and analysts to ensure that enhancements, configurations, and integrations meet defined quality standards before release.

Requirements

Proven experience in Quality Assurance, testing, or system implementation across enterprise platforms.
Strong hands-on experience testing Salesforce environments, including customizations and integrations.
Experience with both manual and automated testing approaches.
Proficiency with Jira and Jira Xray for test management, execution tracking, and reporting.
Experience working in Agile development environments.
Strong analytical skills, attention to detail, and ability to manage multiple priorities.
Excellent written and verbal communication skills.

Nice To Haves

Experience testing highly regulated systems or customer-facing platforms.
Familiarity with Python-based or modern automation frameworks (e.g., Playwright).
Experience validating data flows and integrations between Salesforce and external systems.
Exposure to CI/CD pipelines and automated testing workflows.
Experience partnering closely with Product and Engineering teams in fast-paced environments.

Responsibilities

Review and analyze business requirements and functional specifications to design detailed, well-structured test cases.
Execute manual and automated testing across multiple Salesforce environments, including Lightning, Classic, and integrated third-party applications.
Perform functional, regression, smoke, UAT, and performance testing for Salesforce customizations, including Apex, Visualforce, and Lightning Web Components.
Validate third-party system integrations to ensure end-to-end functionality, data integrity, compliance, and performance.
Identify, document, and track defects through resolution using Jira, with test case management, execution, and reporting handled through Jira Xray.
Collaborate closely with Product and Engineering teams to troubleshoot issues, provide feedback, and recommend quality improvements.
Validate data accuracy across Salesforce objects, reports, dashboards, and system integrations.
Ensure adequate test coverage and proactively identify quality and risk gaps across Salesforce functionality.
Assist in building, maintaining, and expanding automated test coverage using tools such as Playwright, Selenium, or Salesforce-specific automation frameworks (e.g., Provar, Copado).
Support the integration of automated testing into CI/CD pipelines (e.g., GitHub Actions).
Maintain test documentation including test plans, test cases, execution results, and release sign-off artifacts.
Stay current with Salesforce releases, features, and QA best practices to continuously improve testing effectiveness.