Quality Assurance Specialist - Chicago

Intertape Polymer Group (IPG)•Chicago, IL
•$85,000

About The Position

The QA Specialist II drives operational excellence and ensures product and process quality across the site. The role combines continuous improvement methodologies with quality assurance practices to improve performance, reduce waste, and ensure compliance with internal and customer standards. The specialist works closely with site leadership, engineering, and operations teams to lead initiatives that deliver measurable improvements and maintain high-quality standards.

Requirements

  • 2–4 years of quality and/or continuous improvement experience in a manufacturing environment.
  • Proficiency with Microsoft Word, Excel, Access, Outlook, and Teams.
  • Data analysis and statistical proficiency, including common software applications.
  • Demonstrated time-management and organizational skills.
  • Ability to multitask, work within tight timelines, and show appropriate urgency in solving problems.
  • Ability to effectively communicate ideas, results, and priorities.
  • Proficient documentation skills, including producing coherent, informative, and intuitive technical and nontechnical content.

Nice To Haves

  • Bachelor’s degree in a technical field, such as engineering or sciences, preferred.

Responsibilities

  • Support and lead assigned safety programs, fostering a culture of safety and compliance.
  • Lead implementation and sustainment of the Intertape Performance System (IPS) and drive continuous improvement initiatives across the site.
  • Conduct and oversee in-process and receiving inspections of raw materials and components, ensuring proper disposition, documentation, and procedural compliance.
  • Investigate internal and customer nonconformances, conduct root cause analysis, and implement effective corrective and preventive actions.
  • Maintain and improve quality assurance procedures, inspection and test records, and compliance documentation according to retention policies.
  • Manage and maintain the QC laboratory, including equipment calibration, safety, efficiency, and organized workflow.
  • Build and sustain 5S and visual management systems across quality and operational areas.
  • Provide leadership, coaching, and support to cross-functional teams on continuous improvement and quality assurance methodologies.
  • Support customer compliance documentation and respond to ad hoc inspection and testing requests for Protective Packaging products.
  • Recommend and implement improvements to quality-related procedures, systems, and structures.
  • Ensure effective communication and change management across the organization to support continuous improvement and quality initiatives.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • Extensive benefits that support employees and their families
  • Career development opportunities
  • Ongoing training
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