QA/QC Technician

TEKsystems•Johnstown, OH

3d•Onsite

About The Position

We are looking for a QA/QC Technician with at least 1 year of experience with quality assurance within a data center, manufacturing, or large commercial/industrial environment. Previous structured cabling experience required. This is a pure QA/QC auditing role inside multiple data centers in the New Albany area. There is no installation work for this role but ideally the candidate will be willing to do install work, if quality work slows down to help support the team. This QA/QC technician will audit telecom installations to ensure everything is installed correctly, tested, dressed properly, and functioning as designed.

Requirements

Minimum of 2 years in structured cabling
Have an understanding of both industry and manufacturer’s standards and proper installation of cable infrastructure
Familiarity in quality assurance/control.
Have an understanding of all aspects of Microsoft Office Suite
Excellent time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills
Must demonstrate good customer skills.
Must have a positive attitude.
Must have a willingness to learn and grow.
Must be detail oriented, self-starting and an overall team player.
Possess a strong work ethic and the ability to travel when needed.
Stay updated on industry changes and adjust quality practices accordingly.
Outside‑of‑data‑center experience is acceptable if fundamentals are strong: Examples: CAT5/6 installs, fiber termination, telecom work
Must think like an auditor, not an installer
Strong attention to detail
Critical thinking
Identify risks and non‑conformities
Communicate findings clearly and professionally
Comfortable documenting issues and distributing reports

Nice To Haves

Learning Management System experience preferred
Knowledge of adult learning concepts
Agile in willingness and ability to take on different projects or learn new areas
Previous structured cabling experience required.
Ideally the candidate will be willing to do install work, if quality work slows down to help support the team.

Responsibilities

Perform QA/QC Inspections/Observations on a daily basis of assigned sites.
Auditing and quality verification of: telecom equipment, cabling (copper & fiber), rack layouts and cable dressing.
Document findings include non-conformities, potential risks, and areas for improvement as outlined in the QA/QC checklist.
Maintain accurate and organized records of all Inspection activities, findings, and follow-ups.
Assist, when applicable, on training employees in quality standards and best practices to maintain consistent compliance.
Detect any deviations from quality standards and report them QA/QC Manager, sitepervisors or other relevant personnel.
Work with your Manager to provide recommendations to enhance quality standards, minimize risks, and improve efficiency.
Stay up to date with industry, manufacturing and internal standards, local, state and national codes, and best practices to ensure ongoing compliance.