QA MANAGER I - West Debone

Pilgrim's • Mt. Pleasant, TX

3d

About The Position

The QA Manager I at Pilgrim’s manages and directs quality control programs to ensure consistent production and service aligned with established standards. The role develops and applies statistical analysis to monitor and improve food safety and quality performance, implements food safety and quality procedures in alignment with corporate and facility programs, and develops the site’s quality budget using zero-based budgeting techniques. The manager analyzes spending to identify cost reductions and serves as a key member of the facility leadership team.

This position manages nonconforming product processes, QA holds, and corrective action programs to prevent product and company risk. It coordinates customer complaint investigations and resolution with operations and quality teams, leads customer, third-party, and USDA/FSIS/ASM audits, and promotes food safety and quality assurance training. The manager collaborates with facility teams to address personnel and processing issues through root cause analysis, and coaches FSQA team members on departmental expectations.

The role requires travel as needed, including overnight stays of one to four days, and flexibility to work varying days and shifts, including occasional weekends. The position works in both office and production environments. Production areas may be wet or humid, have moving mechanical parts, and have typically loud noise levels. Pilgrim’s describes safety as a condition and emphasizes a safe and secure environment for team members and visitors.

Requirements

• Previous supervisory experience.
• Strong understanding of USDA and OSHA regulations.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Excellent written, verbal, and presentation skills.
• Demonstrated leadership, analytical, and math skills.
• High integrity, dependability, and a strong work ethic.
• Self-motivation, flexibility, and adaptability in a fast-paced environment.
• Ability to travel as needed, including overnight stays of one to four days.
• Flexibility to work varying days and shifts, including occasional weekends.
• Ability to work independently and safely navigate processing areas and equipment.
• Bachelor’s degree in Food Science or a related field, five years of relevant experience or training, or an equivalent combination of education and experience.

Nice To Haves

• Experience in poultry further processing or slaughter.
• SAP experience.
• GFSI training, specifically BRC.

Responsibilities

• Manage, plan, coordinate, and direct quality control programs to ensure consistent production and service aligned with established standards.
• Develop and apply statistical analysis to monitor and improve food safety and quality performance.
• Implement food safety and quality procedures aligned with corporate and facility programs.
• Develop the site’s quality budget using zero-based budgeting techniques and analyze spending to drive cost reduction.
• Build and maintain cooperative relationships within the facility and with external partners, including customers.
• Serve as a key member of the facility leadership team.
• Manage nonconforming product processes, QA holds, and corrective action programs to prevent product and company risk.
• Coordinate with operations and quality teams to investigate customer complaints and ensure timely resolution.
• Promote and organize food safety and quality assurance training activities.
• Collaborate with facility teams to resolve personnel and processing issues using root cause analysis.
• Coach and train FSQA team members to clarify departmental expectations.
• Lead customer, third-party, and USDA/FSIS/ASM audits.
• Recognize and act on safety and food safety risks and consistently enforce safe work habits across the facility.
• Maintain a positive and cooperative work atmosphere and uphold company values and FSQA programs.

Benefits

• Vision, medical, and dental coverage begin after 60 days of employment.
• Paid sick leave, vacation, company-observed holidays, and other statutorily required paid leave.
• 401(k) company match begins after the first year of service and follows the company vesting schedule.
• Career development through continuous learning opportunities and learning and development programs.
• Better Futures program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager