QA Lead with Playwright

TalentOla•Memphis, TN

5d•Onsite

About The Position

We are seeking an experienced onshore QA Lead to manage quality assurance activities across multiple releases. The role focuses on Salesforce functional testing, Playwright-based automation, and leadership across onshore and offshore teams. The position is located in Memphis, Tennessee and requires working onsite five days per week. Banking experience is mandatory, and the posting identifies Playwright experience of at least 2–3 years and banking-domain experience as primary skills; Salesforce experience is a secondary skill. The QA Lead will support high-quality delivery through robust test strategies, automation frameworks, and effective stakeholder communication. Responsibilities include testing Salesforce applications, building and maintaining Playwright automation, coordinating distributed QA teams, tracking quality metrics, and reporting release status to stakeholders.

Requirements

Banking-domain experience is mandatory and identified as a primary skill.
At least 2–3 years of Playwright experience.
Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, and custom objects.
Hands-on experience with Playwright for web automation.
Familiarity with JavaScript or TypeScript, API testing, and SQL.
Experience with CI/CD tools such as Jenkins or Azure DevOps.
Solid understanding of SDLC, STLC, and Agile methodologies.
Experience with test strategy, planning, and execution for complex enterprise applications.
Ability to lead QA efforts across distributed teams.
Strong stakeholder management and reporting skills.

Nice To Haves

Salesforce certification, such as Admin or QA-related.
Experience with other automation tools such as Selenium or Cypress.
Knowledge of cloud platforms and integration testing.
Salesforce experience is described as a secondary skill.

Responsibilities

Perform functional, regression, and integration testing for Salesforce applications.
Validate workflows, customizations, and data integrity across Salesforce modules.
Collaborate with business analysts and developers to clarify requirements and resolve defects.
Design, develop, and maintain automated test scripts using Playwright.
Integrate automation scripts with CI/CD pipelines for continuous testing.
Ensure automation coverage for critical end-to-end scenarios and optimize execution time.
Act as the primary QA point of contact for onshore activities.
Coordinate with offshore teams for test planning, execution, and defect triage.
Define and track QA KPIs, including coverage, defect leakage, and automation ROI.
Manage regression windows and allocate resources based on release priorities.
Provide daily and weekly status reports to stakeholders and ensure timely delivery.