QA Engineer-Truss

ITW • Grand Prairie, TX

9d • Onsite

About The Position

The Quality Assurance Engineer on the Plant team ensures the quality of Alpine’s equipment software, including the Alpine Linear Saw, AutoMill HP, and other automated cutting systems. This is a hands-on, on-site role at the Grand Prairie facility, primarily on the plant floor. The engineer operates equipment and tests machine software and automations in real production conditions, troubleshooting issues alongside Mechanical Engineering and Software Development. The role is suited to someone with operator, field support, or technical support experience on cutting equipment who is comfortable working with software, logs, and developers.

The engineer leads the creation and execution of software test strategies and cases, investigates and documents defects, validates fixes and builds on equipment, and supports equipment readiness for new customer launches. The role also contributes to release readiness decisions and plant QA metrics, and shares equipment knowledge with the QA team.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related field, or an equivalent combination of technical training and hands-on experience.
• 6+ years of experience in quality assurance, technical support, field service, or commissioning for industrial cutting equipment or automated manufacturing machinery.
• Hands-on operator experience with saws or other cutting equipment.
• Technical support experience working directly with software development teams on troubleshooting, testing, and resolving machine automation issues.
• Experience installing and configuring manufacturing software on equipment during new customer launches or startups.
• Ability to read logs, configuration files, and data formats such as XML and JSON.
• Experience with JIRA and a test management tool such as Zephyr or TestRail.
• Knowledge of manual testing strategies such as functional, end-to-end, regression, and acceptance testing, and when to apply them.
• Working knowledge of Agile development using Scrum or Kanban.
• Excellent problem-solving, analytical, written, and verbal communication skills.
• Ability to work in teams and independently.
• Must work on site daily at the Grand Prairie, Texas facility, with the majority of time on the plant floor.

Nice To Haves

• Experience with Alpine equipment, including the Alpine Linear Saw and AutoMill HP.
• Familiarity with Microsoft SQL Server.
• Experience in the truss, wall panel, or building components industry.

Responsibilities

• Operate saws and automated cutting equipment to execute functional, regression, end-to-end, and release testing of equipment software and automations.
• Lead creation of test strategies, test plans, and test cases in Zephyr for equipment software releases, including test data such as jobs, cut lists, and machine configurations.
• Troubleshoot equipment and software issues on the plant floor; determine whether failures are mechanical, electrical, controls-related, or software-related, and reproduce them reliably.
• Test machine automation behavior, including sequencing, positioning, sensors, and safety interlocks, and verify fixes before release.
• Document defects in JIRA with clear reproduction steps and supporting evidence such as photos, video, logs, and cut data; communicate promptly with product owners, development teams, and stakeholders.
• Work directly with developers to debug issues, review fixes, and validate builds on equipment.
• Partner with Mechanical Engineering during final testing phases and support equipment readiness for new customer launches, including software installation and machine configuration.
• Contribute to release readiness decisions for Alpine Saws and help define plant QA KPIs and metrics.
• Share operator and equipment knowledge with the QA team and act as a buddy to new team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior