QA Engineer-Truss

ITW • Grand Prairie, LA

1d • Onsite

About The Position

The Quality Assurance Engineer on the Plant team ensures the quality of Alpine’s equipment software, including the Alpine Linear Saw, AutoMill HP, and other automated cutting systems. This is an on-site, hands-on role at the Grand Prairie facility, primarily on the plant floor. The engineer operates equipment, tests machine software and automations in real production conditions, and troubleshoots issues alongside Mechanical Engineering and Software Development. The role suits someone with operator, field support, or technical support experience on cutting equipment who is comfortable working with software, logs, and developers.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related field, or an equivalent combination of technical training and hands-on experience.
• At least 6 years of experience in quality assurance, technical support, field service, or commissioning for industrial cutting equipment or automated manufacturing machinery.
• Hands-on operator experience with saws or other cutting equipment.
• Technical support experience working directly with software development teams on troubleshooting, testing, and resolving machine-automation issues.
• Experience installing and configuring manufacturing software on equipment during new customer launches or startups.
• Ability to read logs, configuration files, and data formats such as XML and JSON.
• Experience with JIRA and a test management tool such as Zephyr or TestRail.
• Knowledge of manual testing strategies, including functional, end-to-end, regression, and acceptance testing, and when to apply them.
• Working knowledge of Agile development using Scrum or Kanban.
• Excellent problem-solving, analytical, written, and verbal communication skills.
• Ability to work in teams and independently.
• Must work on site daily at the Grand Prairie, Texas facility, with most time spent on the plant floor.

Nice To Haves

• Experience with Alpine equipment, including the Alpine Linear Saw and AutoMill HP.
• Familiarity with Microsoft SQL Server.
• Experience in the truss, wall panel, or building components industry.

Responsibilities

• Operate saws and automated cutting equipment to perform functional, regression, end-to-end, and release testing of equipment software and automations.
• Lead the creation of test strategies, test plans, and test cases in Zephyr for equipment software releases, including test data such as jobs, cut lists, and machine configurations.
• Troubleshoot equipment and software issues on the plant floor; identify whether failures are mechanical, electrical, controls-related, or software-related, and reproduce them reliably.
• Test machine automation behavior, including sequencing, positioning, sensors, and safety interlocks, and verify fixes before release.
• Document defects in JIRA with reproduction steps and evidence such as photos, video, logs, and cut data; communicate promptly with product owners, development teams, and stakeholders.
• Work directly with developers to debug issues, review fixes, and validate builds on equipment.
• Partner with Mechanical Engineering during final testing phases and support equipment readiness for new customer launches, including software installation and configuration on machines.
• Contribute to release-readiness decisions for Alpine Saws and help define plant QA KPIs and metrics.
• Share operator and equipment knowledge with the QA team and buddy new team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior