QA Coordinator

Intertek•Austin, TX
•$41,000 - $48,000•Remote

About The Position

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a QA Specialist to join our People Assurance team. This position is Remote and provides a fantastic opportunity to grow a versatile career in Quality Assurance. Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages workforces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people. Intertek Wisetail provides a custom branded training and communication platform built to engage today’s workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

Requirements

  • Some college education or equivalent work experience
  • Good analytical and problem-solving skills
  • Experience with desktop computer environments
  • Ability to communicate positively and professionally with all internal and external stakeholders
  • Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
  • Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
  • Must be customer focused and quality driven
  • Ability to travel as business needs dictate - less than 5%

Responsibilities

  • Review all courseware prior to delivery for any production related errors.
  • Ensure grammar and spelling are correct.
  • Ensure that the images, text, videos and audio files are in the correct places.
  • Ensure translated materials are accurate between the text and audio.
  • Ensure courses look and sound consistent and professional.
  • Ensure each course registers an accurate training record in the Alchemy Platforms.
  • Write effective and concise bug tickets describing any issues discovered.
  • Manage ongoing deadlines and tasks efficiently.
  • Research and develop informational PowerPoint presentations on competitors to share with internal stakeholders.
  • Able to fill in for the Quality Assurance Specialist for PTO and absences if needed.
  • Site and translation glossary maintenance as needed.
  • Other duties as assigned.

Benefits

  • medical
  • dental
  • vision
  • life
  • disability
  • 401(k) with company match
  • generous vacation / sick time (PTO)
  • tuition reimbursement
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