About The Position

The Quality Assurance Analyst (QA) II plans and conducts quality control tests and analysis to ensure application products and services meet organizational standards and end-user requirements. The role includes test planning, test design, test execution, and various administration and support tasks. The analyst performs manual functional and regression testing and executes previously automated tests; analyzes requirements; writes test cases and maintains traceability; investigates production issues; and identifies and reports defects. The role also supports test strategy and project planning, leads low- to medium-complexity QA projects, prepares estimates and project documentation, reports daily status, and identifies risks and mitigation strategies. The position requires insurance industry experience involving annuity principles and products and related federal and state laws. No travel is required.

Requirements

  • Bachelor's degree in Business, Finance, or a related field, plus 3–4 years of related industry experience, or an equivalent combination of education and experience.
  • Insurance industry experience working with annuity principles and products, including related federal and state laws.
  • Strong customer service orientation.
  • Effective verbal and written communication skills, including the ability to present information and respond to questions.
  • Mathematical skills and strong attention to detail.
  • Ability to analyze and synthesize complex information.
  • Proficiency with Microsoft applications and software such as LifePRO.
  • Business acumen and the ability to understand the business implications of work.
  • Ability to work effectively in a team environment.
  • Knowledge of the software development life cycle and basic QE processes.
  • Knowledge of typical QA tools, such as test case and defect management tools.
  • Familiarity with AEL applications and typical policy and agent lifecycles.
  • Understanding of the QE test process, AEL application landscape, and key integrations.
  • Proficiency in one specialized testing skillset, such as device testing, LifePRO or FAST policy administration systems, production parallel testing, or annuity application-entry programs such as AnnuityNet4 (AN4), Affirm, or Firelight.

Responsibilities

  • Perform manual functional testing, manual regression testing, and execute previously automated tests.
  • Analyze requirements and communicate identified issues to the QA Manager and project team members.
  • Write test cases and document their traceability to requirements using a test case management tool such as qTest.
  • Research problems reported in production applications and communicate findings to appropriate parties for resolution.
  • Find and file bugs.
  • Use available test data and create new test data when needed.
  • Assist the QA project lead with test strategy, test plans, and project reports.
  • Lead QA work on low- to medium-complexity projects.
  • Deliver assignments with high quality, readability, and timely execution.
  • Create QA estimates, test strategies, and project closure documents.
  • Create and communicate daily status reports for active projects.
  • Identify test issues proactively and formulate strategies to mitigate schedule impact.
  • Maintain the regression test suite for assigned AEL applications.
  • Perform other duties as assigned.
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