Purchasing Team Lead

Upstream RehabilitationBirmingham, AL
Remote

About The Position

Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. Join the Upstream Rehabilitation team where your work makes a real impact! As a Purchasing Team Lead, you will play a key role in ensuring smooth, accurate and timely purchasing operations. You’ll collaborate closely with internal partners and vendors while upholding Upstream’s mission, vision, and values.

Requirements

  • Associates degree in Business Management, Accounting, or a related field.
  • 3+ years of progressive experience in Purchasing or Customer Service in a high-volume environment.
  • Strong working knowledge of purchasing processes, including vendor negotiation, order placement, purchase order reconciliation and issue resolution.
  • Recognized for your ability to lead through expertise, influence, and sound judgement rather than formal authority.
  • Provide ability to operate effectively in a fast paced, high-volume purchasing environment while maintaining accuracy and attention to detail.
  • Professional, customer-focused approach when working with internal partners, customers, and vendors.
  • Comfortable negotiating pricing and terms in alignment with organizational policies and business needs.
  • Excellent written and verbal communication skills, with the ability to explain processes and recommendations to a diverse audience.
  • Strong time management and organizational skills, with the ability to prioritize and work independently while contributing to a collaborative team.
  • Proficient in Microsoft Office Suite or comparable business software systems.

Nice To Haves

  • Experience supporting purchasing or operations within a healthcare or highly regulated environment.
  • Familiarity with Microsoft Dynamics Accounting Software.

Responsibilities

  • Process orders timely while obtaining proper approvals.
  • Address vendor issues and provide timely resolutions and/or potential solutions.
  • Reconcile purchase orders.
  • Support co-workers with various customer service issues.
  • Provide excellent service to co-workers, customers and vendors.
  • Respond to email and phone calls within set timelines and with appropriate level of information.
  • Other projects and duties as assigned.

Benefits

  • Annual paid Charity Day to give back to a cause meaningful to you
  • 100% employer paid medical health insurance premium option available
  • Dental and Vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Supportive team and leadership invested in your success
  • Leadership development programs
  • Ongoing education
  • Professional growth opportunities
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