Purchasing Agent - Hotel Supply Chain

Windstar Cruises•Miami, FL

About The Position

Windstar Cruises is hiring a Purchasing Agent to conduct procurement and general purchasing activities for assigned vessels. The role ensures timely fulfillment of food, beverage, hotel, and medical supplies at established global ports and for dry-dock projects. The Purchasing Agent completes daily assignments in a timely, service-driven manner and supports onboard operations through effective purchasing standards and processes.

Requirements

  • Bachelor’s degree in business or a related field.
  • At least 3 years of direct purchasing experience in the food and beverage and/or hospitality industries.
  • Advanced skills with Microsoft Office, especially Word and Excel, purchasing and inventory-tracking software, and Smartsheet.
  • Strong negotiation skills and experience with competitive bidding.
  • Exceptional communication and interpersonal skills with diverse audiences.
  • Ability to work well under pressure and manage timelines.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Knowledge of the MXP system.
  • CPM or supply chain certifications.
  • International sourcing experience.
  • Cruise line or hospitality industry experience.

Responsibilities

  • Manage global loading schedules and fulfillment of food, beverage, and hotel provisions for assigned vessels.
  • Lead sourcing initiatives for assigned commodities in regional markets, sourcing, negotiating, and awarding market bids while accounting for regional guest experience, charter requirements, theme cruises, and other special requests.
  • Manage vessel quality and discrepancy reporting, reconcile financials within established voyage periods, and coordinate corrective measures with vendors and vessel staff.
  • Manage purchase orders from order through delivery, including vendor confirmation, delivery to consolidators, and checking invoice pricing and specifications before loading; finalize validation and vessel receiving within 72 hours of delivery.
  • Process vendor invoices for Accounts Payable according to defined procedures and vendor terms, and maintain detailed voyage files with auditable documentation.
  • Collaborate with the Director of Hotel Operations and Hotel General Manager to support onboard operations with purchasing standards, processes, and development.
  • Collaborate with onboard operations leadership to meet budget guidelines for all commodities.
  • Develop and maintain satisfactory relationships with supplier partners in accordance with corporate objectives and ethics guidelines.
  • Plan and execute additional projects as assigned by the supervisor.
  • Deliver best-in-class service to stakeholders and lead with a servant’s heart.

Benefits

  • Medical, dental, and vision insurance.
  • HSA and FSA.
  • Life and disability insurance.
  • Accident, hospital, and critical illness coverage.
  • Pet insurance.
  • Vacation, sick time, and paid holidays.
  • 401(k) with company match.
  • Employee Assistance Plan.
  • Education assistance.
  • Employee discounts and travel deals.
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