Publishing Assistant

Springer Nature•New York, NY

23h•$45,000 - $50,000•Hybrid

About The Position

We are seeking a motivated and enthusiastic individual to join our Medicine & Life Sciences Springer Journals Group as a Publishing Assistant. Under the guidance of the Executive Publisher, the Publishing Assistant provides administrative and project‑management support for a portfolio of journals in Neuroscience, Psychiatry, and Pharmacology, and offers general assistance to the team of Publishers based in US and the global program. The Publishing Assistant will help deliver best‑in‑class service to Editors‑in‑Chief, Editorial Board Members, society representatives, authors, and peer reviewers. Working with colleagues throughout the company, you will also gain valuable exposure and experience in many aspects of the publishing industry. This is a hybrid working position offered in our New York or Philadelphia office. The location(s) strategy supports team structure and aligns business needs.

Requirements

Bachelor's degree or equivalent, preferably in a relevant discipline.
Strong verbal and written communication skills, with the ability to communicate effectively with diverse internal and external stakeholders.
Excellent writing skills, including the ability to prepare reports, presentations, meeting materials, and professional correspondence.
Strong scientific comprehension, with the ability to understand and communicate scholarly research and publishing concepts.
Exceptional organizational skills with the ability to manage multiple priorities, meet deadlines, and work independently.
Demonstrated accountability and attention to detail when managing projects, data, reporting, and administrative responsibilities.
Resourceful and proactive problem solver who identifies opportunities for process improvements and operational efficiencies.
Excellent collaboration and interpersonal skills, with the ability to build productive working relationships across departments and organizational levels.
Professional, diplomatic, and confident when interacting with senior stakeholders, editors, society partners, and authors.
Strong presentation, networking, and stakeholder engagement skills.
Adaptable and flexible, with the ability to thrive in a multicultural, fast-paced publishing environment and respond effectively to changing priorities.
Customer-focused mindset with a commitment to delivering high-quality support and service to editors, authors, partners, and internal stakeholders.
Commercial awareness and an entrepreneurial approach to identifying opportunities that support journal growth and performance.

Nice To Haves

Previous experience in academic publishing is preferred
Experience working with publishing workflows, editorial management systems, databases, and reporting tools is highly desirable.

Responsibilities

Serve as a key point of contact and trusted resource for Editors-in-Chief, Editorial Board members, and society partners, demonstrating a customer-focused approach and effective communication.
Support the achievement of annual journal targets for submissions, publications, transfers, and turnaround times by maintaining a high level of accountability, operational efficiency, and attention to detail.
Manage general inquiries from internal Springer Nature stakeholders and external partners, including editors and authors, utilizing strong communication skills and professionalism to ensure timely and accurate responses.
Prepare materials for team reports, conferences, and Editorial Board meetings, including PowerPoint presentations, and provide administrative support for departmental meetings through strong writing, organizational, and communication skills.
Request annual journal reports, monitor reporting schedules, and ensure timely completion through excellent project management and accountability.
Compile, analyze, and report key performance indicators, including article output, citations, usage, media coverage, and other publishing metrics.
Manage ongoing and ad hoc editorial and publishing projects under the direction of Publishing Editors, including editor recruitment and onboarding, journal performance reporting, publication ethics investigations, invoice management, and other assigned initiatives.
Apply knowledge of publishing workflows and systems to support editorial and operational processes, ensuring data accuracy and process efficiency.
Build strong collaborative relationships with colleagues across Editorial, Production, Marketing, Conferences, and other departments to coordinate deadlines and support successful journal operations.
Contribute to social media and marketing initiatives by preparing content, supporting promotional activities, and communicating journal achievements to relevant audiences.
Maintain accurate journal and editorial data within publishing systems, including JFlow, CoreMedia Studio, and other internal platforms.
Partner with Publishing Assistants and colleagues across publishing divisions to share best practices and identify opportunities for workflow, operational, and communication improvements.
Participate in cross-departmental projects and initiatives related to publication ethics, data transparency, Open Access policies, and emerging industry developments, demonstrating adaptability and collaboration.
Utilize editorial judgment and manuscript assessment skills when supporting editorial activities, journal performance analyses, and publishing projects.

Benefits

Medical, Dental and Vision
401(k) with company match and contribution
Hybrid office working policy, Summer Hours, and paid time off
Flexible Spending and Commuter programs
Multiple Life insurance options
Disability coverage
Tuition Assistance
Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
Employee Assistance Program
Family friendly benefits and a variety of employee discounts
An array of Employee Social Networks