Publishing Coordinator Leader

Swift Transportation•Phoenix, AZ

1d•Onsite

About The Position

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Requirements

4+ years' experience in billing or customer accounts required.
Previous experience in transportation industry preferred.
Must possess exceptional critical thinking skills and provide innovative and workable resolutions to complex issues and circumstances.
Must possess excellent interpersonal skills.
Must possess strong organizational and time management skills.
Must have proven leadership skills.
Associates' degree in related field, or equivalent combination of education and/or experience required.

Responsibilities

Incumbent is primary point of contact and operational leader for all publishing activities, ensuring consistency, quality, compliance, and efficiency across the team.
Oversee assigned employees, ensuring appropriately staffed, operating within budget constraints.
Ensure assigned employees have career development plans that provide the organization with strong bench strength for future leaders and specialized individual contributors.
Serve as the primary escalation point for publishing-related questions, concerns, and operational challenges.
Manage workload distribution and workflow prioritization to ensure resources are allocated effectively and deadlines are consistently met.
Act as the team's subject matter expert and trusted resource for publishing processes, systems, and best practices.
Lead the onboarding, training, and development of new Publishing Coordinators to ensure consistent execution of team responsibilities.
Manage and administer the Publishing inbox, ensuring timely responses, proper routing, and effective communication with stakeholders.
Identify, troubleshoot, and resolve publication issues while driving continuous process improvements.
Serve as the organization's primary contact for publishing-related inquiries, guidance, and support.
Act as the designated lead for all internal and external audits related to the company's publishing operations, ensuring compliance, audit readiness, documentation integrity, and successful audit execution.
Monitor publishing operations, controls, and quality standards to maintain accuracy, consistency, and efficiency.
Maintain authority over team operational assignments and specialized team responsibilities as they occur.
Evaluate and adjust team assignments as business needs evolve to ensure balanced workloads, cross-training opportunities, and continuity of operations.
Establish and maintain backup coverage plans to ensure critical publishing functions remain supported during absences, vacations, and periods of increased workload.
Proactively work to assist others in achieving the organization's objective.