Publishing AR Specialist

Hazelden Betty Ford FoundationCenter City, MN
Onsite

About The Position

Responsible for the credit and collection process for past due customer balances, and backup for all positions within the dept to coordinate accurate and timely handling of all customer accounts, ensuring quality customer service while supporting the Publishing & Professional Education Solutions (PES) revenue goals yet maintaining the established days outstanding for receivables. Serve as backup Oracle Super User for Accounts Receivable and Advanced Collections modules.

Requirements

  • Associate’s Degree or equivalent experience
  • 3 years accounts receivable experience
  • 3 years business to business collections experience
  • Familiarity with ERP systems

Nice To Haves

  • Bachelor’s Degree
  • 6 years of credit and collections experience
  • Experience with Oracle

Responsibilities

  • Responsible for collection of past due customer accounts, utilizing the established credit and collections policies and procedures.
  • Responsible for making credit decisions on releasing Publishing orders.
  • Responsible for release and collection of all Evergreen orders.
  • Responsible to monitor and if determined assistance is needed to provide backup for the workflow of the Billing Customer Service and Credit and Collection staff to result in a well-qualified, empowered, informed and productive work team.
  • Serve as backup Oracle AR Super User

Benefits

  • Competitive Health, Dental and Vision Plans
  • Retirement savings plan with employer match
  • Paid time-off
  • Tuition reimbursement
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