Publications Management Project Coordinator (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

State of Illinois • Springfield, MO

9d • Hybrid

About The Position

The Illinois Department of Revenue is hiring a Publications Management Project Coordinator for its Office of Publications Management in Springfield, Illinois. Under administrative direction, this position coordinates electronic, multimedia, and print communications projects covering tax-related topics. The coordinator works with IDOR representatives to communicate technical content effectively to broad audiences, stays current on technical publishing requirements, and supports their successful implementation.

The position provides technical tax consultation and liaison services related to IDOR external communications and forms. It develops conceptual designs using written and graphic content design tools and software, coordinates electronic publishing, distribution, and printing with IDOR areas, the Department of Information and Technology, and outside vendors, and advises agency managers and staff on tax issues, rules, regulations, policies, procedures, and standards. The coordinator also attends communications and forms project meetings, including agency-wide or project-specific meetings with senior management, and performs other related duties as assigned.

Requirements

• Knowledge, skills, and mental development equivalent to completion of four years of college; business administration, accounting, tax accounting, or tax law coursework is preferred.
• At least three years of progressively responsible administrative experience in a public or business organization in related accounting or finance work.
• Ability to successfully complete a tax compliance and fingerprint-based background check.
• Ability to use and secure a state-issued mobile device, such as a cellular phone, laptop computer, or tablet.

Nice To Haves

• Three years of professional experience working with and analyzing changes in state and federal tax laws, rules, regulations, legal decisions, and operations.
• Three years of professional experience creating and editing written documents or web page content for public communications using plain language, ensuring correct grammar, spelling, and punctuation, and following accessibility standards.
• Three years of professional experience using software such as Adobe InDesign, Acrobat Pro, or similar tools to develop, edit, and publish written and graphic communications for print and the web.
• Three years of professional experience in project management, including prioritizing assignments, meeting deadlines, communicating about projects, and maintaining detailed project documentation.
• Two years of professional experience providing guidance and information to taxpayers and their representatives using GenTax, MyTax Illinois, or similar tax software systems, and testing, reviewing, or approving taxpayer communications or related system functions across multiple tax or return types.
• Three years of professional experience collaborating with diverse groups of varying sizes on complex projects while maintaining a respectful and cooperative environment.

Responsibilities

• Provide technical tax consultation and liaison services for IDOR external communications and forms.
• Develop conceptual designs using written and graphic content design tools and software for digital publishing.
• Coordinate electronic publishing, distribution, and printing needs for forms and communications with IDOR areas, DoIT, and outside vendors.
• Serve as a technical and policy consultant to the Office of Publications Manager and Communications Office Manager for specific projects.
• Develop materials and advise coworkers and IDOR personnel on technical tax areas, rules, regulations, policies, procedures, standards, and related issues.
• Attend meetings related to communications and forms projects or updates, including agency-wide and project-specific meetings that may involve top-level management.
• Perform other duties as required or assigned that are reasonably within the scope of the position.

Benefits

• The posting describes an exceptional benefits package, comprehensive benefits, and retirement packages.
• The agency provides comprehensive training and engagement and promotes employee career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level