Publications Management Project Coordinator (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

State of Illinois•Springfield, IL
•$8,571 - $9,414•Hybrid

About The Position

The Illinois Department of Revenue is hiring a Publications Management Project Coordinator for its Office of Publications Management in Springfield, Illinois. Under administrative direction, this position coordinates communications projects involving electronic, multimedia, and printed content on tax-related topics. The coordinator works with IDOR representatives to communicate technical content effectively to a wide audience, stays current with technical publishing requirements, and supports their successful implementation. The role provides technical tax consultation and liaison services for IDOR external communications and forms. It also develops conceptual designs for digital publishing and coordinates electronic publishing, distribution, and printing with IDOR areas, the Department of Innovation and Technology, and outside vendors. The position serves as a technical and policy consultant to management and advises coworkers and IDOR personnel on tax issues, rules, regulations, policies, procedures, and standards. The position is based at 101 W Jefferson St, Springfield, Illinois. The stated work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. A hybrid schedule may be available, with one to five days per week in the office depending on operational needs.

Requirements

  • Knowledge, skills, and mental development equivalent to completion of four years of college; business administration, accounting, tax accounting, or tax law coursework is preferred.
  • Three years of progressively responsible administrative experience in a public or business organization in related accounting or finance work.
  • Ability to successfully complete a tax compliance and fingerprint-based background check.
  • Ability to use and secure a state-issued mobile device, such as a cellular phone, laptop computer, or tablet.

Nice To Haves

  • Three years of professional experience working with and analyzing changes in state and federal tax laws, rules, regulations, legal decisions, and operations.
  • Three years of professional experience creating and editing written documents or web page content for communication to a large public audience using plain language, ensuring correct grammar, spelling, and punctuation, and following accessibility standards.
  • Three years of professional experience using software such as Adobe InDesign, Acrobat Pro, or similar tools to develop, edit, and publish written and graphic communication materials for print and the web.
  • Three years of professional experience with project management, including prioritizing assignments, meeting deadlines, communicating about projects, and maintaining detailed documentation.
  • Two years of professional experience providing guidance and information to taxpayers and their representatives using GenTax, the MyTax Illinois online portal, or similar tax software, and testing, reviewing, or approving taxpayer communications or related system functions for multiple tax or return types.
  • Three years of professional experience collaborating with diverse groups of varying sizes on complex projects while maintaining a respectful and cooperative environment.
  • A detailed resume or curriculum vitae is highly encouraged as part of the application.

Responsibilities

  • Provide extensive technical tax consultation and liaison services for IDOR external communications and forms.
  • Develop conceptual designs using written and graphic content design tools or software for digital publishing.
  • Coordinate electronic publishing, distribution, and printing needs for forms and communications with IDOR areas, the Department of Innovation and Technology, and outside vendors.
  • Serve as a technical and policy consultant to the Office of Publications Manager and Communications Office Manager for specific projects.
  • Develop materials and advise coworkers and IDOR personnel on technical tax areas, rules, regulations, policies, procedures, and standards.
  • Attend meetings concerning communications and forms projects or updates, including agency-wide or project-specific meetings with top-level management.
  • Perform other duties as required or assigned within the scope of the position.

Benefits

  • Exceptional benefits package
  • Career and personal growth opportunities
  • Comprehensive training and employee engagement
  • Retirement packages
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