Public Works Service Area Public Utilities GIS Supervisor (Information Systems Supervisor)
About The Position
The City of Portland’s Bureau of Technology Services (BTS) is seeking a collaborative leader to supervise the Public Works Service Area’s Public Utilities GIS team. This team maintains the geospatial data that supports billions of dollars in water, sewer, and stormwater infrastructure assets. Reporting to the Public Works Service Area Technology Manager, you will lead eleven GIS professionals and oversee the systems, tools, and workflows that keep utility infrastructure records accurate, complete, and reliable. These mission-critical datasets support daily operations, capital project planning, and enterprise asset management. You will partner with technology leaders and utility customers to improve GIS services, coordinate priorities, and support technology changes. Your leadership will help ensure that staff have the direction, resources, and development opportunities they need to maintain data essential to public health, safety, and reliable utility services.
Requirements
- Experience administering and supporting geographic information systems, including geodatabase administration and design.
- Experience leading or supervising highly technical teams, including coaching a diverse workforce, promoting an equitable workplace, and supporting collective learning and adaptability.
- Experience overseeing complex GIS operations and performing advanced technical work, including troubleshooting software, hardware, and database issues.
- Ability to develop and implement practices, policies, and procedures for GIS programs and projects, including establishing goals, directing day-to-day operations, and communicating expectations to staff.
- Ability to assess business needs, develop requirements and specifications, and collaborate with other business units to design and deliver integrated GIS and mapping solutions.
- Experience partnering with customers, vendors, and leadership to develop a vision, strategy, and goals that support organizational needs, deliver effective services, and advance continuous improvement.
- Five years of experience managing data or information systems, including at least one year in a supervisory or team lead role.
- Ability to successfully pass a comprehensive police background investigation.
Nice To Haves
- Experience with Esri Utility Network.
- Familiarity with engineering plans and infrastructure design documentation.
- Experience transitioning a team from ArcMap to ArcGIS Pro.
Responsibilities
- Lead and develop a team of eleven GIS professionals responsible for utility asset mapping, data maintenance, and quality assurance across Esri ArcGIS platforms and related applications.
- Oversee GIS systems and workflows, including their design, development, ongoing maintenance, and improvement.
- Protect data quality by ensuring water, sewer, and stormwater infrastructure records accurately reflect engineering maps, as-built documentation, and asset information.
- Manage competing priorities, including capital project support, work order sustainment, and technical assistance for the Capital Improvement Program.
- Guide operational improvements through clear procedures, staff training, change management, and effective communication.
- Coordinate across teams with Service Area GIS and Data Supervisors and the Enterprise GIS Manager to align strategies, develop product roadmaps, and deliver shared solutions.
- Support enterprise asset management system implementations, upgrades, and enhancements that depend on GIS data and integrations.
- Apply sound technical judgment when resolving complex issues and making decisions that affect critical utility operations.
Benefits
- The City of Portland follows the Oregon Equal Pay Act.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
